Night Auditor&Breakfast Setup Professional
hace 3 semanas
Responsabilidades
Realizar actividades posteriores a la jornada laboral, incluyendo la codificación de cuentas, la ejecución de copias de seguridad de auditoría nocturna y la actualización de fechas. Procesar diversos tipos de pagos, como gastos de alojamiento y pagos efectuados en efectivo, con cheques o tarjeta de débito o crédito. Procesar comprobantes de ajuste, desembolsos, comprobantes de enmienda y cargos varios. Imprimir listas de imprevistos para registrar a los huéspedes en caso de emergencia. Vender habitaciones o alojamientos a huéspedes sin reservaciones según disponibilidad. Atender la terminal de central telefónica, procesar solicitudes de servicio de llamadas de despertador e informar a los huéspedes sobre mensajes recibidos. Completar el informe de variación de tarifas de habitaciones. Procesar registros de ingreso de huéspedes y asignar habitaciones. Activar o entregar llaves nuevas de habitaciones utilizando la máquina electrónica de llaves. Computar la caja al finalizar el turno y asegurar la caja. Balancear y entregar recibos según especificaciones de contabilidad. Informar al gerente sobre accidentes, lesiones y condiciones laborales inseguras.
Compromisos
Cumplir con todas las políticas y procedimientos de la compañía, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía; anticiparse a sus necesidades de servicio y atenderlas; agradecerles con aprecio genuino; asistir a las personas con discapacidades. Comunicarse con los demás utilizando un lenguaje claro y profesional; atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás; apoyar al equipo para alcanzar los objetivos comunes. Acatar las expectativas y los estándares de garantía de la calidad. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisores.
Marriott International
Es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
Fairfield by Marriott
Garantiza una estancia sencilla y hermosa sin importar donde viajes, con más de 1.000 ubicaciones en todo el mundo. La herencia de nuestra granja familiar Marriott inspira una experiencia relajante y confiable caracterizada por una hospitalidad acogedora, todo a un precio excelente. Como parte de nuestro equipo, cumplirás con la Garantía Fairfield Guarantee, nuestro compromiso de que todos los huéspedes se vayan del hotel satisfechos. En Fairfield, te invitamos a consultar las oportunidades de empleo que mantienen nuestros hoteles y el servicio que brindamos al más alto nivel. Al unirte a Fairfield by Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir con tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
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