Orthodontic Treatment Specialist
hace 3 días
We're SmileDirectClub, a digital brand dedicated to spreading smiles and positivity worldwide. We believe everyone deserves a smile they love.
As an Orthodontic Treatment Specialist, you'll play a vital role in helping our customers achieve their dream smile. You'll work closely with our team to review treatment plans, recommend changes, and approve or reject requests for mid-course corrections.
Your responsibilities will include:
- Reviewing treatment plans and diagnostic information for appropriateness and accuracy
- Recommending changes to be made to the setup technician through the use of CA
- Approving or rejecting requests for mid-course corrections/refinements prior to submitting them to a network-licensed dental professional for final approval
- Supporting customer care associates, offering guidance and clinical support as needed, including communication with patients and doctors
- Assisting with quality assurance monitoring and process improvement initiatives
To succeed in this role, you'll need:
- An Odontology degree
- English language proficiency (B2+ level)
- Excellent communication skills
- A minimum of 1 year experience with orthodontic treatment
- Experience with clear aligner treatment plans is a plus
- Strong computer navigation skills
- Strong attention to detail and organization
- Typing skills of 30+ WPM (a plus)
Salary: $60,000 - $80,000 per year
At SmileDirectClub, we offer a competitive salary, opportunities for growth and development, and a dynamic work environment that values innovation and teamwork. If you're passionate about empowering transformation and want to join a company that's changing the face of the dental industry, apply now
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