Orthodontic Treatment Specialist

hace 3 días


Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo

We're SmileDirectClub, a digital brand dedicated to spreading smiles and positivity worldwide. We believe everyone deserves a smile they love.

As an Orthodontic Treatment Specialist, you'll play a vital role in helping our customers achieve their dream smile. You'll work closely with our team to review treatment plans, recommend changes, and approve or reject requests for mid-course corrections.

Your responsibilities will include:

  • Reviewing treatment plans and diagnostic information for appropriateness and accuracy
  • Recommending changes to be made to the setup technician through the use of CA
  • Approving or rejecting requests for mid-course corrections/refinements prior to submitting them to a network-licensed dental professional for final approval
  • Supporting customer care associates, offering guidance and clinical support as needed, including communication with patients and doctors
  • Assisting with quality assurance monitoring and process improvement initiatives

To succeed in this role, you'll need:

  • An Odontology degree
  • English language proficiency (B2+ level)
  • Excellent communication skills
  • A minimum of 1 year experience with orthodontic treatment
  • Experience with clear aligner treatment plans is a plus
  • Strong computer navigation skills
  • Strong attention to detail and organization
  • Typing skills of 30+ WPM (a plus)

Salary: $60,000 - $80,000 per year

At SmileDirectClub, we offer a competitive salary, opportunities for growth and development, and a dynamic work environment that values innovation and teamwork. If you're passionate about empowering transformation and want to join a company that's changing the face of the dental industry, apply now



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