Excursion Experience Coordinator

hace 21 horas


Liberia, Liberia, Costa Rica Tui A tiempo completo

About Us

TUI Musement is a leading tours and activities business, combining a scalable digital platform with local service delivery to offer excursions, activities, tickets, and transfers in over 50 countries worldwide.

We distribute over 130,000 'things to do' in all major holiday and city destinations through B2B partners, the Musement website, and direct to TUI customers. We also provide services to cruise lines through Intercruises Shoreside & Port Services in ports globally.

Our goal is to inspire the future of travel by delivering exceptional experiences to our guests. If you're passionate about creating unforgettable moments, join us

Job Description

As an Excursion Experience Coordinator, you will be responsible for guiding one-day excursions, shore excursions, and multi-day tours. You will describe points of interest around the day to the group, answer questions, and lead natural history and cultural interpretation tours.

Key Responsibilities:

  • Lead groups or individuals through historical sites, museums, geographic destinations, and outdoor excursions.
  • Provide a worthwhile experience for guests during tours.
  • Explain safety procedures during tours and brief guests on any conditions they need to be aware of or the procedures they can take in the event of an emergency.
  • Maintain the comfort and well-being of guests.

Requirements

To succeed in this role, you must have:

  • A certified or licensed general tour guide certification from the Costa Rica Tourism Board.
  • Experience in the tourism industry, preferably in a similar role or administrative career.
  • Microsoft Office knowledge and ease with technology.
  • A proactive approach, focusing on quality and efficiency.
  • Excellent organizational skills, enabling you to work independently and as part of a team.
  • Responsibility and customer service orientation.
  • The ability to work under intense pressure scenarios.
  • A valid driving license (B-1 would be advantageous).
  • Fluent verbal and written English skills, with an additional European language advantageous (French, German, etc.).

Benefits

We offer a competitive salary and benefits package, along with opportunities for career progression in over 50 countries worldwide. You'll have access to free learning platforms and language lessons, enabling you to develop your skills and reach new heights within our global organization.



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