Cloud Services Technical Leader

hace 1 semana


San José, San José, Costa Rica Microsoft A tiempo completo

About Our Company

At Microsoft, we believe in a culture of innovation and collaboration. We're committed to empowering our customers to achieve more through our cloud services, and we're looking for talented individuals like you to join us on this journey.

Job Description

As an Azure Rapid Response Paas Developer, you will be responsible for providing technical leadership and support to our customers. You'll work closely with cross-functional teams to identify and resolve customer issues, develop tools and scripts to automate troubleshooting activities, and lead triage meetings to share knowledge with other engineers.

Key Qualifications

  • 2+ years of technical customer support experience or software development experience
  • Strong understanding of cloud services, including PaaS services (e.g., Redis Cache, Service Fabric, Service Bus, Event Hub, Cloud Service, IoT suite, Azure Batch, Mobile Apps)
  • Excellent problem-solving and troubleshooting skills, with the ability to use various data collection tools and methodologies to analyze problems, determine root cause, and develop solutions

What We Offer

As a member of our team, you'll have access to cutting-edge technology, opportunities for growth and development, and a collaborative and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for remote work and flexible schedules.


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