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Customer Support and Improvement Analyst
hace 1 semana
About Moody's
MIS is among the world's most respected and widely utilized sources for credit ratings and research. Our opinions and analysis on a broad range of credit obligors and obligations are valued around the world for their insight and rigor.
Sales Operations Role
This key role within the Sales Operations team will focus on providing internal and customer-facing support related to customer information, revenue recognition, regulations, projects, and other supporting operations functions.
Main Tasks
- Support the AVP Sales Operations and/or Manager Sales Operations in identifying and resolving issues causing unbilled and aged Accounts Receivable
- Collaborate with internal functions to produce reports that improve line of sight by the Sales function to issuer-related issues
- Contribute to presentations and participate in projects focused on improving customer relationships, regulatory compliance, and operational improvement
Essential Skills and Qualifications
- Ability to analyze complex problems and develop effective solutions
- Strong written and verbal communication skills
- Excellent attention to detail
Benefits and Culture
- Diverse and inclusive work environment
- Ongoing training and development opportunities
- A comprehensive benefits package
