IT Service Desk Support Specialist

About the RoleThe Junior IT Global Service Desk Specialist will be the primary point of contact for IT-related issues and inquiries from end-users. Key responsibilities include:Solving user requests/incidents directly or routing tickets to second-level support teamsProviding timely and informative responses to end-users regarding their requests and...

Auxis is looking for a highly motivated Senior IT Service Desk Specialist to join our team.Job Summary:The successful candidate will be responsible for handling team questions, providing second-level support to peers, and working closely with the Team Lead to address escalations.Key Responsibilities:Incident Management:Manage incident queues for Auxis...

**Job Purpose**Coordinates diagnoses and troubleshoots incoming employee calls, incidents and service requests via service now.Provides support services to Align employees located in LATAM, US and EMEA, with technical problems and information technology issues involving but not limited to desktop, laptop or network services from local personnel or from...

Job Overview: Auxis is seeking an experienced Service Desk Lead to coach, train, and supervise a team of analysts. The ideal candidate will provide leadership and coaching to ensure best practices within the team, promote team development, and drive expectations and goals achievement.Main Responsibilities:Handle critical customer incidents, associated with...

Job Summary: The Service Desk Lead plays a crucial role in driving customer satisfaction and ensuring the efficiency of our service desk operations. This individual will be responsible for leading a team of analysts, providing coaching and guidance to ensure they have the necessary tools and support to succeed.Main Responsibilities:Supervise and mentor a...

**Why Kyndryl**Kyndryl is a market leader that thinks and acts like a start-up.We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

Unlock the Power of DataWe're seeking a highly skilled IT Support Specialist to join our Experian Data Quality team. As a key member of our team, you'll be responsible for providing exceptional support to our clients, ensuring they achieve successful outcomes through our data quality management tools and services.Leverage our extensive documentation to...

**About Viant Medical:**We are a leading medical technology company that provides innovative solutions to improve patient care.**Job Summary:**We are seeking an experienced IT Infrastructure Specialist to join our team. The successful candidate will be responsible for installing, configuring, troubleshooting, repairing, and maintaining workstations, laptops,...

At NTT Data, we are seeking a highly skilled IT Support Specialist to join our team in Heredia, Costa Rica. As an IT Support Specialist, you will be responsible for providing on-site technical support to our customers, troubleshooting and resolving hardware and software issues.This role requires strong analytical and problem-solving skills, as well as the...

About UsNtt Data Services is a trusted partner for businesses looking to innovate, optimize, and transform.We have a diverse team of experts in over 50 countries, serving 75% of the Fortune Global 100.Job DescriptionThe role of a [[Technical Analysis Senior Associate]] involves providing exceptional customer service by resolving technical issues and...

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The Role Have...

First Factory is looking for a highly capable IT Support Specialist to provide technical assistance to our staff and assist the company in maturing our security protocols.To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment.As First Factory's IT Support...

**Knowledge/Education**:- Associates Degree in Computer Science or other technical field is requiredAdvanced English**Job Experience**:- 2-3 years IT support experience required**Skills/Competencies**:- Provide after-hours support when required critical to the business operations- Ability to work effectively in a fast-paced team environment as well as...

Job Summary:We are seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will have experience in system analysis, applications support, and Unix/Linux environments.Key Responsibilities:Develop and maintain technical support documentation.Perform daily checks, continuous monitoring, and regional handovers.Evaluate the impact of...

**Knowledge/Education**:- Associates Degree in Computer Science or other technical field is requiredAdvanced English**Job Experience**:- 2-3 years IT support experience required**Skills/Competencies**:- Provide after-hours support when required critical to the business operations- Ability to work effectively in a fast-paced team environment as well as...

Job Overview:Cbre is seeking a skilled IT Infrastructure Support Specialist to join our team. This role will be responsible for providing technical support, installation, and maintenance of company hardware, software, servers, and services.Key Responsibilities:Provide systems support relating to software and hardware problems reported by users.Keep...

About the RoleWondery, an Amazon company, is a leading podcast studio recognized for its character-driven stories. As a Customer Service Specialist, you will be part of a team that delivers exceptional support to customers across various platforms.Key Responsibilities- Monitor and respond to customer inquiries in a timely manner- Utilize help desk software...

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...

Job SummaryThe purpose of this role is to lead daily tasks related to analysis, execution, and support of the HR Employee Service Desk area. The ideal candidate will possess excellent written and verbal communication skills, be able to work independently in a fast-paced environment, and handle multiple competing priorities.