Healthcare Onboarding Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Title: Healthcare Onboarding Specialist

We are seeking a skilled and experienced Healthcare Onboarding Specialist to join our team at Experian. This is a permanent home-based role in Costa Rica.

About the Role

The successful candidate will report to Experian Health and be responsible for managing the setup of clients, users, products, and payers based on contract, Statement of Work, and Sales to Implementation.

You will be accountable for the entire client setup process, including the collection of required documentation, clear and detailed documentation of status, and meeting expected timelines without delay.

Key Responsibilities:
  • Review and verify the accuracy of all required documents and work with clients and teams to perform tasks for onboarding clients.
  • Conduct onboarding client meetings, prepare and distribute agenda meeting minutes, and collect documentation from clients.
  • Collect relevant client information to set up client accounts.
  • Participate in all required meetings to support the onboarding of a client.
  • Maintain and share the status of assigned Client Onboarding tasks and updates all required applications and documents.
  • Educate clients on product offerings and provide exceptional customer service.
Requirements:

This role requires a minimum of 2 years' experience in healthcare revenue cycle operations, healthcare products, and legislation and regulations affecting the industry.

You should have basic knowledge of project management methodology and tools, including software systems and PC desktop applications.

What We Offer:

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience.

In addition, we provide a range of benefits, including medical, life, and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from Home, Paid Time Off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is an Equal Opportunity and Affirmative Action employer. We celebrate diversity and promote inclusion. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.



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