Business Operations Analyst

hace 3 días


San José, San José, Costa Rica Object Technology Solution A tiempo completo

**Company Overview**:

    Object Technology Solutions, Inc. (OTSI) is a leading global technology company offering innovative solutions, consulting services, and managed services for businesses worldwide since 1999.

    With a strong presence in North America, Central America, and Asia-Pacific, OTSI serves clients from its 15 offices across 6 countries with a "Follow-the-Sun" model.

    Our focused technologies include Data & Analytics, Digital Transformation, QA & Automation, Enterprise Applications, and Disruptive Technologies such as Edge Computing/IOT, Block Chain, AR/VR, and Biometric.

**Job Description**:

    We are seeking an experienced Business Analyst to join our team. The successful candidate will be responsible for delivering high-quality reviews of the ELA software deployment report analyses, analyzing ELA terms and conditions, and providing data analytics and analysis to measure the success of strategic initiatives.

    Key responsibilities include tracking and reporting key performance indicators, utilization, and other dashboard metrics to highlight successes and target areas for improvement. The ideal candidate will maintain expertise in understanding product licensing terms and conditions and comprehensive knowledge of employer products.

    The selected candidate will work closely with internal teams to ensure updates to customer records occur in internal systems, resolve queries with global customers, account managers, senior sales executives, and internal teams in an accurate and timely manner.

**Requirements**:

    To be successful in this role, you will need a Bachelor's degree in Business Administration, Finance, Law, or Accounting, and experience working in License Compliance, Auditing, Accounting, or Financial Data Analysis or Sales Operations.

    Proven ability to review others' work, create detailed review comments, and deliver associated training to improve quality is essential. Strong auditing, analytical, and problem-solving skills are required, along with experience working successfully within the software/technology sector and in a global matrix-managed environment.

    Strong project management, planning, and organization skills, including the ability to handle multiple priorities simultaneously in a fast-paced dynamic environment, are also necessary.

**Benefits**:

    At OTSI, we offer a range of benefits to support your career growth and well-being.



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