Sales and Service Representative
hace 4 días
**Job Description**
In this role, you will be working closely with internal teams to resolve customer issues and provide exceptional service. You will also be responsible for assisting customers with product inquiries and ensuring that all information provided is accurate and up-to-date.
**Responsibilities Include:**
- Providing customer service via phone, email, and chat.
- Responding to customer inquiries regarding product pricing, availability, and delivery.
- Assisting customers with order placement and management.
- Researching and resolving customer complaints regarding shipping issues.
- Providing inside sales support for pricing and availability.
**Requirements**
- 1-3 years of customer service experience
- B1 English level
- Successful or above performance
- Demonstrated systems and process knowledge
- Excellent customer support skills
- Ability to multi-task in a fast-paced environment
- High sense of urgency and comprehension skills
- Strong written and verbal communication skills
- Ability to work well under pressure and deliver accurate outputs.
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