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Technical Infrastructure Engineer

hace 1 semana


San José, San José, Costa Rica Atlas Hxm A tiempo completo

Atlas Hxm is shaping the future of work by providing innovative HR solutions for global expansion. We're committed to making international growth easier, faster, and more sustainable for businesses around the world.

**About the Role**

We're looking for a highly skilled Technical Infrastructure Engineer to join our team. As a technical expert, you will be responsible for installing, upgrading, and troubleshooting accounting and tax software, managing user accounts on servers and domains, and maintaining terminal servers.

**Key Responsibilities**

- Collaborate with system administrators to prevent system downtime
- Ensure customer satisfaction and perform quality work on all services requests
- Install, upgrade and troubleshooting of Accounting/Tax software such as QuickBooks etc.
- Managing user accounts on Servers/Domain.
- Troubleshooting and Maintenance of Terminal Servers
- Familiar with Client/Server Architecture
- Need to reply support tickets or route to the respective team.
- Troubleshooting as per preliminary guidelines to resolve the issue.
- Deployment of service releases, patches, requests and customization

**Preferred Qualifications**

- Microsoft Intune implementation and administration
- Microsoft Data Factory / PowerBI
- DBA experience
- HubSpot/CRM support
- ISO 2700 & 9001