Remote Infrastructure Engineer
hace 4 días
**Transforming IT at Akamai**
We're looking for an experienced Remote Infrastructure Engineer to join our IT Support team. As a key member of our team, you'll be responsible for providing top-notch support services to our customers.
Main Responsibilities:
- Monitoring system metrics to identify potential issues and provide prompt support
- Owning the incident and service request life-cycle to ensure timely resolution updates to customers
- Following internal SLA and OLA agreements to ensure high-quality service delivery
Requirements:
- 1-3 years of experience in IT Infrastructure Operations
- Strong understanding of Linux and Unix administration
- Experience with Internet protocols, Enterprise Security, and DDoS protection
- Excellent debugging and troubleshooting skills
- Excellent communication and written skills to articulate technical information
Benefits and Perks
We offer a comprehensive benefits package that includes health, financial, family, and time-off benefits. Our goal is to provide you with opportunities to grow, flourish, and achieve great things.
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