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Leadership Coach
hace 2 semanas
Job Summary
The Managing Coach, Operations is responsible for leading client groups to achieve exceptional results. This role requires strong leadership skills, analytical abilities, and effective communication.
Key Responsibilities:
- Performance Management: Set clear objectives, review KPIs, and maintain accurate records of employee and client performance data
- Process Improvement: Analyze reporting trends, identify areas of opportunity, and develop strategies to improve processes and procedures
- Staffing and Resource Allocation: Monitor staffing levels, recommend hiring or transfer of staff, and allocate resources effectively to meet business needs
- Clients and Stakeholders: Deal with clients in a professional manner, champion company core values, and promote company programs to engage and motivate employees
Education and Experience
- High school diploma or equivalent required for North America; 2 years post-secondary education or equivalent required for Philippines; no minimum requirement for Costa Rica and United Kingdom
- Previous experience in a Team Leader position and a leadership or managerial role
