Leadership Role in Customer Support

hace 1 semana


San José, San José, Costa Rica Transperfect A tiempo completo

As a Team Supervisor at TransPerfect, you will have the opportunity to make a real difference in the lives of our customers and employees. We are seeking a skilled and experienced professional to join our team and lead our customer service team to excellence.

About the Role

This is a leadership role that requires a strong ability to coach and develop employees, inspire and motivate teams, and drive results-oriented performance. You will be responsible for overseeing the day-to-day operations of your team, developing and implementing strategies to improve productivity, performance, and quality, and ensuring that our customers receive exceptional service.

Key Skills and Qualifications
  • Strong leadership and coaching skills
  • Ability to inspire and motivate teams
  • Results-oriented performance management
  • Excellent communication and interpersonal skills
  • Experience working in a fast-paced, dynamic environment

We offer a competitive compensation package and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company OverviewAmzn Support Srvcs Costa Rica is a leading provider of strategic account services to top-selling partners on the Amazon platform. Our team is dedicated to delivering exceptional customer service and driving business growth through strategic insights and high operational standards.Job DescriptionIn this role, you will work closely with Selling...


  • San José, San José, Costa Rica Costa Rica's Call Center A tiempo completo

    **Role Summary:** We are seeking a highly motivated Remote Customer Support professional to join our team. As a key member of our customer support department, you will be responsible for delivering exceptional support to our clients.Main Responsibilities:Handling incoming client inquiries via phone, email, or chat.Responding to client concerns and resolving...

  • Senior Leadership Role

    hace 2 horas


    San José, San José, Costa Rica Emerson A tiempo completo

    About UsAt Emerson, we value expertise and innovation. Our team of experienced professionals is dedicated to delivering high-quality projects that meet customer expectations.Job DescriptionThe Senior Project Manager will play a crucial role in our organization, leading projects from initiation to delivery. Key responsibilities include developing project...


  • San José, San José, Costa Rica Mondelez International A tiempo completo

    About the Job">We are seeking a highly skilled Commercial Leadership professional to join our team as a Shared Services Manager. In this role, you will play a key part in driving business growth and improvement by overseeing the day-to-day operations of our global shared services team.">Key Responsibilities">Develop and implement strategic plans to drive...

  • Project Manager

    hace 3 días


    San José, San José, Costa Rica Lionbridge Technologies A tiempo completo

    Job Overview:Lionbridge Technologies is seeking an experienced Project Manager to lead projects and drive business growth. As a key member of our team, you will be responsible for planning, coordinating, and implementing projects within established timelines and scope.About the Role:The ideal candidate will have previous experience in project development or...


  • San José, San José, Costa Rica Convera A tiempo completo

    About the RoleConvera is a leading non-bank B2B cross-border payments company, serving over 30,000 customers worldwide.We are seeking a skilled Client Experience Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.


  • San José, San José, Costa Rica Servicenow A tiempo completo

    **Requirements**To be successful in this role, you will need experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. You should also have management and contributor experience in high technology, enterprise, and commercial account environments.


  • San José, San José, Costa Rica Canonical - Jobs A tiempo completo

    Benefits">We offer a range of benefits to support your personal and professional development. These include:">Personal learning and development budget">Annual compensation review">Recognition rewards">Annual leave">Priority Pass for travel">Parental leave">Responsibilities">As an Engineering Manager at Canonical, you will be responsible for:">Building and...


  • San José, San José, Costa Rica Western Union A tiempo completo

    Job Description:As a Manager, Technology Operations, you'll play a key role in ensuring the smooth operation of our technology infrastructure.You'll be responsible for managing a team of technical experts, developing strategies to improve efficiency, and implementing solutions that drive business results.Your Key Responsibilities:Lead a team of technical...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Overview:The Strategic Account Services (SAS) organization at Amazon Support Services Costa Rica Srl is seeking a talented individual to lead a team of Strategic Account Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store.Key Responsibilities:Lead a team of Strategic Account Managers to achieve...


  • San José, San José, Costa Rica Hotel De Anza A tiempo completo

    Job DescriptionWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Hotel De Anza. The successful candidate will be responsible for assisting in the overseeing of the entire Rooms Division with the help of the Rooms Executive.The role involves a range of responsibilities including:Overseeing the daily operations of the...


  • San José, San José, Costa Rica Canonical - Jobs A tiempo completo

    About CanonicalCanonical is a leading international software company that collaborates with the open-source community to deliver Ubuntu, the world's best free software platform. Our services help businesses worldwide reduce costs, improve efficiency, and enhance security with Ubuntu.Job DescriptionWe are seeking an experienced Engineering Manager to lead our...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Job DescriptionYou will be responsible for leading a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability, and attracting/retaining great people.Responsibilities:People Management: Lead a team of product experts that solve complex customer technical issues.Response and Resolution:...


  • San José, San José, Costa Rica Msd A tiempo completo

    About Msd">Msd is a leading provider of innovative solutions and services that drive business growth and success. Our company culture values teamwork, innovation, and customer satisfaction.">Job Description">We are seeking a highly skilled Source to Settle Process Optimization Expert to join our team. In this role, you will be responsible for optimizing the...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Key Job ResponsibilitiesAnticipate and mitigate potential roadblocks and communicate regularly with stakeholders.Balance competing priorities and make informed decisions that align with business objectives.Collaborate with product and engineering teams to develop and implement effective solutions.Establish and maintain processes to ensure smooth project...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Your RoleManage a high-performing team of Customer Advisors and Account Representatives, fostering a culture of excellence and collaboration.Mature business feature adoption, driving customer planned spend growth in a fast-paced market environment.Develop and implement go-to-market strategies in the Small and Medium Business vertical, collaborating with...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    At TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer's experience and free up funding for growth.We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries.We specialize in payment and...

  • Customer Support Agent

    hace 1 semana


    San José, San José, Costa Rica American Airlines A tiempo completo

    Customer Support RoleAt American Airlines, we're seeking a Customer Support Agent to join our team. In this role, you will be responsible for providing exceptional customer service to passengers, processing reservations, issuing tickets, and handling baggage checks. As a Customer Support Agent, you will play a critical role in ensuring the smooth operation...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    At Amzn Support Srvcs Costa Rica, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Selling Partner Support team, you will be the primary interface between Amazon and our global partners.We obsess over providing world-class support, technical assistance, and account management services to our customers. Our...


  • San José, San José, Costa Rica Moody'S A tiempo completo

    About Us: Moody's is an international financial services company that operates in the credit rating agency industry. We are committed to providing high-quality financial products and services to our clients.Job Summary: We are seeking a highly skilled Senior Accountant to join our Corporate Accounting team. As a key member of our finance organization, you...