Long Stay Experience Ambassador
hace 2 días
Company Overview
At Marriott Worldwide, we strive to deliver exceptional experiences for our guests. Our hotels are designed to provide a sense of home and comfort, allowing guests to thrive while on long stays.
Job Summary
We are seeking a Guest Experience Expert to join our team at Residence Inn San Jose Escazu. As a key member of our staff, you will be responsible for providing outstanding service to our guests, ensuring their stay is memorable and unique.
Key Responsibilities
- Deliver a wide range of services that guide guests through their entire stay, including processing operational needs, addressing guest requests, and completing reports.
- Maintain a safe and clean work environment, adhering to company policies and procedures.
- Communicate effectively with guests, colleagues, and management to ensure seamless execution of tasks.
- Take initiative to anticipate and meet guest needs, exceeding expectations whenever possible.
- Collaborate with the team to achieve common goals and promote a positive work culture.
Requirements
To be successful in this role, you must possess excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You should be proficient in using technology to manage guest information and communicate with colleagues.
Benefits
As a Guest Experience Expert, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development within Marriott Worldwide.
About Us
Marriott Worldwide is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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