Desktop Refresh Operations Specialist

hace 1 semana


San Francisco, Heredia, Costa Rica Experian A tiempo completo
About the Role

Experian is a leading global information services company, unlocking the power of data to create opportunities for consumers, businesses, and society.

We are seeking an experienced Desktop Refresh Lead to join our Global Employee Technology & Operations team. This role will play a crucial part in ensuring the smooth operation of our Desktop Refresh Program, responsible for managing end-to-end processes, creating budgets, and coordinating with stakeholders.

Key Responsibilities
  • Manage the full lifecycle of the Desktop Refresh Program, from planning to execution.
  • Create and manage global and regional budgets for Capex and Opex expenses, providing quarterly, annual, and three-year forecasts.
  • Coordinate with Finance teams to obtain necessary budgets and report on program progress.
  • Supervise Refresh Coordinators, prioritizing tasks, escalating issues, and conducting quality reviews.
  • Report regional, departmental, and global progress through weekly, monthly, quarterly, and annual reporting.
  • Collaborate with hardware vendors to ensure timely delivery of assets.
Requirements

To be successful in this role, you will require:

  • A Bachelor's degree in Information Technology or equivalent experience in IT Asset Management or Refresh Program-related positions.
  • Superior customer service focus and strong collaboration skills across international teams.
  • Ability to navigate IT processes outside of SAM/HAM when required and coordinate solutions with relevant teams.
  • Strong executive presence and ServiceNow knowledge.
  • Superior English language skills (written and verbal).
What We Offer

As a member of our team, you can expect:

  • A competitive salary range: $120,000 - $180,000 per year, depending on location and experience.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.
  • A comprehensive benefits package, including medical, life, and dental insurance, as well as education reimbursement and flexible work arrangements.
About Experian

Experian is committed to creating a better tomorrow by harnessing the power of data. Our culture values diversity, equity, and inclusion, and we strive to provide a thriving, inclusive, and diverse team where people love their work and working together. Join us in shaping the future of technology and innovation.



  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    Company OverviewMoodys is a global leader in integrated risk assessment, empowering organizations to make informed decisions.We are seeking an expert Desktop Engineering Specialist to join our Workplace Services team. This role will involve providing technical expertise and leadership in the design and implementation of complex systems...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    This is an exciting opportunity to join Citi as a Global Finance Quality Assurance Operations Specialist, where you will play a key role in ensuring the accuracy and conformance of reported transactions.The successful candidate will be responsible for creating and coordinating testing calendars with stakeholders, developing processes to obtain and report key...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Overview">This position is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance program. The team validates the accuracy of reported transactions, including data attribute values reported or that are used to support the reporting of underlying transactions, as well as a transaction's overall conformance to the reporting...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Citi organization is a leading global financial services company that aims to provide a high level of service to its clients. In this context, the Financial Services Operations Manager plays a crucial role in ensuring that all operations are carried out efficiently and effectively.**Key Responsibilities:**• Manage and lead KYC operations, including...


  • San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    About UsAt Infotree Global Solutions, we strive to provide exceptional IT support to our clients.Job SummaryWe are seeking a highly skilled Help Desk/Service Desk Support Specialist to join our team. The successful candidate will be responsible for providing top-notch support for desktop systems, knowledge management, and various software applications.Key...


  • San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    Data Analysis Specialist OpportunityAt Sysco Costa Rica, we are seeking a skilled Data Analysis Specialist to join our team. As a Data Analysis Specialist, you will be responsible for managing the lifecycle of Tableau dashboards, including business requirements gathering, functional specification write-ups, prototyping, development, QA, UAT, roll-out, and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job DescriptionCiti is a leading financial services company seeking an experienced Operational Risk Management Specialist to join our team. As a key member of our Compliance and Control department, you will be responsible for providing leadership and direction to a team of employees to ensure the effective implementation of Anti-Money Laundering (AML)...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi Job DescriptionJob SummaryThe KYC Operations Sr. Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services in coordination with the Compliance and Control...

  • KYC Operations Manager

    hace 2 meses


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **Program Leadership:**The KYC Operations Manager will lead a team responsible for providing AML monitoring, governance, oversight, and regulatory reporting services in coordination with the Compliance and Control team at Citi.**Key Responsibilities:**Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About ExperianExperian is a global leader in providing information, analytical and marketing services to organizations and consumers. Our mission is to help manage the risk and reward of commercial and financial decisions.We unlock the power of data to create opportunities for consumers, businesses, and society. At life's big moments, we empower consumers...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleWe are seeking a highly skilled KYC Operations Supervisor to join our team at Citi. This is an intermediate management-level position that requires full leadership and direction to a team of employees providing Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services.Key ResponsibilitiesManage and lead...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company OverviewExperian is a market leader in building new markets and driving innovation through evolution. Our company culture values diversity, inclusion, work-life balance, flexible work arrangements, development opportunities, collaboration, wellness programs, rewards and recognitions, volunteering, and more.Job DescriptionWe are seeking a highly...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleAt Citi, we are seeking an Operations Support Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our day-to-day operations.The ideal candidate will have a strong background in operations support and be able to effectively manage multiple tasks and priorities in...

  • HR Operations Specialist

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Job Title: HR Operations SpecialistAbout Us: At Infotree Global Solutions, we are seeking a highly skilled HR Operations Specialist to join our team. The ideal candidate will have a strong background in human resources and experience with recruitment operations.About the Role: As an HR Operations Specialist, you will be responsible for conducting full...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Unlock Customer Insights as a Product Operations SpecialistWe are seeking a skilled Product Operations Specialist to join our team at Experian, the world's leading global information services company. As a key member of our Direct-to-Consumer (D2C) Product Operations team, you will play a crucial role in managing ongoing and time-sensitive product operations...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    About the RoleWe are seeking a highly skilled Financial Operations Specialist to join our team at Amazon Support Services Costa Rica Srl - B20.


  • San Francisco, Heredia, Costa Rica Avantor A tiempo completo

    Job Overview:The Warehouse Operations Specialist plays a crucial role in the success of our company, Avantor. This position involves performing various warehouse operations, such as loading/unloading trucks, stacking bags, handling product, palletizing, and maintaining inventory records.Key Responsibilities:Transport and deliver goods according to schedules...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    Job OverviewViant Medical is seeking an exceptional Operations Excellence Specialist to join our team. This role plays a critical part in driving process improvements and efficiencies across various departments.


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Job OverviewWe are seeking a skilled Procurement Operations Specialist to join our team. This role is an excellent opportunity for individuals looking to build a career in procurement and supply chain management.


  • San Francisco, Heredia, Costa Rica Ibm Careers A tiempo completo

    Job Overview">We are seeking a skilled Cloud Operations Specialist to join our team at IBM Careers. In this role, you will be responsible for ensuring the smooth operation of our critical production systems.">Key Responsibilities">Troubleshoot and resolve issues with cloud-based infrastructure in a timely mannerMonitor system performance and take proactive...