KYC Operations Leadership Expert

hace 3 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo
About the Role

We are seeking a highly skilled KYC Operations Supervisor to join our team at Citi. This is an intermediate management-level position that requires full leadership and direction to a team of employees providing Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services.

Key Responsibilities
  1. Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment.
  2. Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally.
  3. Provide people management and development responsibilities and ensure team service level standards are met.
  4. Liaise with Compliance department and senior management within business units supported - Oversee new client onboarding and implement process enhancements to improve client onboarding experience.
  5. Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program.
  6. Monitor account refresh activity daily to ensure regulatory/document requirements are met.
Requirements
  • 5-8 years of experience in internal control functions within the U.S.; particularly in AML/KYC, Operational Risk, legal or other control-related function in the financial services industry.
  • Strong analytical and communication skills; with the ability to articulate complex problems and solutions through crisp and clear messaging.
  • Interpersonal & communication skills for managed groups, people, stakeholders, and Senior Management, both verbally and written (Advanced Spanish & English).
  • Attention to detail and ability to work under high-volume workload, prioritizing in an effective manner.
  • Comfortable navigating complex, highly matrixed organizations.
  • Has the ability to operate with a limited level of direct supervision.
Benefits
  • An estimated salary range of $85,000-$120,000 per annum, depending on qualifications and location.
  • Competitive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for career growth and professional development.


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