Quality Assurance Manager for AML Solutions

hace 2 meses


San Francisco, Heredia, Costa Rica Citi A tiempo completo

The Senior Manager for KYC Operations and Compliance is responsible for driving the development and management of a dedicated internal KYC program at Citi. This senior management-level position aims to accomplish results through the management of a team or department, providing Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services in coordination with the Compliance and Control team.

**Key Responsibilities:**

• Provide senior oversight of KYC Operations teams and serve as a senior point of escalation for the team and its stakeholders.

• Represent the KYC function in senior management discussions and key stakeholder meetings across the business, compliance, and operations.

• Serve as a central point of coordination for vendor strategy and third-party interactions.

• Contribute to the Global KYC strategy and partner with the Global Management team to develop a target operating model.

• Ensure effective governance of tasks and processes in accordance with internal policy and external regulation.

• Partner with global Compliance and KYC teams to interpret and implement new AML policies.

• Develop and manage the ongoing KYC training plan to enhance staff knowledge of business and product.

• Manage the KYC Operations project book of work, including strategic program roll-out and system enhancements.

• Assess the impact of operational implementation of technology and policy change and drive continuous improvements.

• Create efficiencies through the utilization of low-cost centers for data management.

• Exhibit independence of judgment and autonomy while acting as a subject matter expert to senior stakeholders.

• Manage teams effectively.

**Requirements:**

• Knowledge of KYC Operations.

• Client-oriented approach.

• Advanced English language skills.

• A minimum of 5 years of relevant experience.

**Education:**

Bachelor's degree or equivalent experience, with a Master's degree preferred.

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citi is committed to diversity, equity, and inclusion.



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