Regional Post Execution Quality Control Lead

hace 2 semanas


San Francisco, Heredia, Costa Rica Citi A tiempo completo

About Citi

Citi is a global bank with a long history of innovation and excellence in the financial industry. As a leader in the Institutional Client Group, Citi provides KYC operational services to clients through state-of-the-art technologies that promote the collection, research, storage, and processing of KYC data.

Job Description

We are seeking a seasoned professional to lead our Post-Execution Quality Review team as a Regional Post Execution Quality Control Lead. The successful candidate will be responsible for ensuring the quality of KYC records and overseeing the implementation of new processes and procedures to improve efficiency and effectiveness.

Responsibilities

  • Oversee the development and implementation of quality control processes and procedures
  • Manage and mentor a team of quality assurance professionals
  • Collaborate with stakeholders to develop and implement strategies to improve quality and efficiency
  • Analyze and report on quality metrics and KPIs
  • Identify areas for improvement and implement corrective action plans

Requirements

  • A minimum of 6-10 years of experience in quality assurance, client onboarding, compliance, audit, and regulatory roles
  • Strong leadership and project management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze and interpret complex data and reports
  • Proficient in MS Office products, particularly Word, Excel, and PowerPoint


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