Sales Operations Coordinator

hace 4 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Job Summary

We are seeking a highly skilled Sales Operations Assistant to join our team at Experian. As a Sales Operations Assistant, you will play a critical role in supporting our sales team by providing exceptional customer service, managing customer accounts, and collaborating with our team to drive business growth.

Key Responsibilities

  • Provide top-notch customer service to our customers through inbound and outbound calls, chats, and emails.
  • Manage customer accounts for personal insurance policies, ensuring accurate and timely service.
  • Collaborate with our team to develop and implement sales strategies, driving business growth and revenue.
  • Stay up-to-date on insurance offerings and products, providing expert knowledge to customers and internal stakeholders.
  • Ensure the integrity and accuracy of customer data within our database.

Requirements

  • Proven experience in customer service and account management, preferably in the insurance industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, adapting to changing priorities and deadlines.
  • Strong analytical and problem-solving skills, with a focus on delivering high-quality results.
  • Reliable internet connection and a quiet, distraction-free workspace for remote work.

Perks

  • Medical, life, and dental insurance.
  • International Share Save Plan.
  • Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program.

About Experian

Experian is a global leader in credit and information services, with a unique culture that celebrates individuality and diversity. We prioritize work-life balance, development, and authenticity, and are committed to creating a workplace that is inclusive and supportive of all employees.

Equal Opportunity Employer

Experian is an Equal Opportunity and Affirmative Action employer, committed to diversity and inclusion in the workplace. We welcome applications from candidates of all backgrounds and perspectives, and are proud to be an award-winning workplace for diversity and inclusion.


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