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Customer Service Liaison
hace 7 días
Join Experian's dynamic team and embark on an exciting career journey as a Client Support Representative. In this role, you'll have the opportunity to build meaningful relationships with clients and drive business growth through exceptional service.
You'll work collaboratively with internal teams to ensure seamless onboarding processes for new data furnishers, meet SLA's and data quality expectations, and participate in scrum meetings to review escalations and priority cases.
This role requires a strong understanding of client needs, excellent communication skills, and the ability to adapt to changing priorities. To succeed, you'll need:
- A proven track record in client-facing roles
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Familiarity with API technology, data aggregation, and data ingestion methods
