Consumer Research Coordinator

hace 2 meses


San Francisco, Heredia, Costa Rica Roche A tiempo completo

Position Overview

Key Responsibilities:

  • You will oversee and implement all stages of a market analysis project, which includes defining objectives, designing the study (methodology), developing questionnaires, programming surveys (when applicable), coordinating fieldwork, analyzing data, and preparing consultative reports and presentations to reveal insights and convey them to internal stakeholders.
  • Your role will involve conducting various market research initiatives across multiple therapeutic areas, pipeline management, and functional domains, such as Therapy Monitors, ATUs, Market Landscaping, Patient Flows, Market Sizing, Advisory Boards, Corporate Reputation, Patient Perspectives, and internal surveys for various enabling functions, among others, as assigned by your Line Manager in accordance with departmental workload and business priorities.
  • You will deliver high-quality customer and market insights into Roche's target markets in CCAV, thereby assisting key internal stakeholders in making informed strategic decisions.
  • Utilizing both qualitative and quantitative Market Research methodologies, along with innovative thinking, you will address complex business inquiries.
  • You will manage the administrative processes associated with all CCAV market studies (including requests for quotations, creation of Statements of Work, purchase order requests, invoice tracking from selected suppliers, MAP process, etc.) and ensure adherence to Pharmacovigilance, Quality, Legal, and Procurement standards. Additionally, you will serve as the CCAV Owner MAP and a primary contact point.

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