Senior Risk Operations Analyst

hace 6 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Senior Risk Operations Analyst - E-commerce Fraud Prevention

**Job Summary:**
Experian is seeking a highly skilled Senior Risk Operations Analyst to join our team in Costa Rica. As a Senior Risk Operations Analyst, you will play a critical role in supporting Experian Consumer Services by analyzing and mitigating risk. This is a permanent home-based role, and no relocation is available.

**About Experian:**
Our uniqueness is that we value yours. At Experian, we take our people's agenda very seriously. We focus on what matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on. We are proud to be an Equal Opportunity and Affirmative Action employer.

**Estimate Salary:**
$65,000 - $90,000 per year

**Job Description:**
As a Senior Risk Operations Analyst, you will be responsible for:

* Developing SQL queries to aggregate data for quantitative and qualitative analysis to support Experian Consumer Services products and services
* Implementing solutions to achieve business service areas as a subject matter expert
* Supporting ad-hoc risk policy analysis and providing suggestions for strategy optimization
* Acting as a data steward to monitor and improve overall data quality
* Building and presenting Tableau dashboards showing business insights to audiences
* Building Alteryx workflows to extract, translate, and load data for analysis and support automation driven processes
* Collaborating with teams to support ad-hoc research, impact analysis, and validate issue remediations

**Required Skills and Qualifications:**
* Bachelor's degree in Computer Science, Math, Engineering, Data Science, Finance, or equivalent work experience in a related field
* Advanced degree a plus
* 2+ years working in call center operations or risk reduction analyst role
* Experience profiling data, including data discovery, cleansing, and analysis
* Working knowledge of Tableau or other data visualization tools
* Hands-on experience writing SQL queries
* Working knowledge of industry risking tools and risk patterns

**Benefits:**
* Medical, life, and dental insurance
* Asociacion Solidarista
* International Share Save Plan
* Flex Work/Work from home
* Paid time off
* Annual Performance Bonus
* Education Reimbursement
* Family Bonding
* Bereavement Leave
* Referral Program

**Why Experian?**
We believe that diversity, equity, and inclusion are necessary to our purpose of creating a better tomorrow. We live what we believe, and our uniqueness is that we value yours.

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