Senior Payroll Operations Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Empower consumers and clients to manage data with confidence, helping individuals take financial control, businesses make smarter decisions, and lenders lend responsibly.

We have a dynamic team operating across multiple countries, investing in new technologies and innovation to help clients maximize opportunities.

Key Responsibilities:
- Respond to payroll inquiries from employees
- Coordinate with stakeholders of the payroll process, meeting key dates and deadlines
- Review and follow up on payroll information received by third parties
- Prepare payroll files, update incidents, and changes
- Review and approve payroll data
- Run payroll reports in Excel and Oracle
- Manage and update payroll data in Oracle
- Work with HR to issue manager actions in Oracle
- Support employee pay slip access
- Review and deliver salary statements to employees
- Oracle testing and automation
- Develop payroll procedures, manuals, and guidelines for employees and managers

Qualifications:
- Bachelor's degree in a related field
- At least 1 year of experience in processing payroll data in large companies
- At least 2 years of experience in face-to-face customer service
- Strong analytical skills
- Detail oriented
- Strong verbal and writing English and Spanish skills
- Experience working with Oracle or related systems

We offer competitive benefits including Flexible Work Arrangements, Paid Time Off, Family Bonding, and more. We've been recognized as one of the Best Companies to work for and Most Innovative Companies by Forbes Magazine, and certified as a Great Place To Work.



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