Expert Payroll Operations Specialist

hace 21 horas


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo
Job Summary

We are seeking a highly skilled Payroll Operations Specialist to join our team at Amazon Support Services in Costa Rica. As a key member of our Global Payroll Operational Excellence team, you will play a vital role in driving projects, standardizing processes, and improving the customer experience.

About the Team

The Global Payroll Operational Excellence team is comprised of talented individuals who work together to analyze data, identify business challenges, create user-friendly content, drive global projects, and eliminate defects. This is an exciting opportunity to join a stable team in a rapidly growing area for Amazon.

Responsibilities

Your primary responsibilities will include:

  • Acting as a project manager by directing, supporting, and coaching project team members and stakeholders, and reporting on project progress and status.
  • Collaborating with payroll operations, upstream teams, and technology teams on joint initiatives and reports.
  • Preparing user-friendly content that enables self-service and improves the customer experience.
  • Communicating effectively with stakeholders to ensure they have a common understanding of project or metric status, risks, and decision points.
  • Representing Global Payroll OE in local and global meetings and conference calls.
Requirements

To be successful in this role, you will need:

  • At least 2 years of experience participating in continuous improvement projects to scale and improve controllership with measurable results.
  • 2+ years of finance experience.
  • 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize, or simplify finance or business tools and processes.
  • Certified PMP, CAPM, or Content Writer.
What We Offer

We offer a competitive salary and benefits package, including:

  • An estimated salary of $**60,000 - $80,000 per year**, depending on experience.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
Location

This role is based in Heredia, Costa Rica.



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