Human Resources Generalist

hace 2 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**About Us**

We are Experian, the world's leading global information services company. Our mission is to unlock the power of data to create more opportunities for consumers, businesses, and society.

We take pride in our culture, which values diversity, inclusion, work-life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering...

As a HR Specialist, you will be a key contributor to our HR team in Costa Rica, ensuring excellent service delivery and guidance in HR policies and processes.

This role is instrumental in driving HR operational excellence and supporting our people services and analytics initiatives.

Key Responsibilities:

  • Serve as the primary point of contact for HR-related inquiries, offering advice and guidance through established service channels to our Experian staff, including leaders and HR colleagues.
  • Maintain confidentiality of digital employee files, ensuring sensitive information is securely stored and accessed only by authorized personnel.
  • Manage the onboarding process for new hires, coordinating orientation sessions preparing necessary documentation, and guiding new team members through company policies, procedures, and culture to foster a positive onboarding experience.
  • Facilitate the offboarding process for departing staff, conducting exit interviews and ensuring compliance with exit procedures and documentation.
  • Oversight of relationships with people services providers, ensuring the smooth delivery of services such as insurance and employee assistance programs.
  • Act as a liaison to address and resolve any issues with benefits administration and inquiries.

Requirements:

  • Minimum 2 years of experience in HR or administrative roles with a focus on service excellence.
  • Fluent in both English and Spanish with excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite and SharePoint with strong analytical and organizational abilities.
  • Demonstrated experience in HR projects is advantageous.
  • Advanced degree studies in HR, Administration, or related field; completed bachelor's degree preferred.

Benefits:

  • Medical, life and dental insurance.
  • Asociacion Solidarista.
  • International Share Save Plan.
  • Flex Work/Work from home.
  • Paid time off.
  • Annual Performance Bonus.
  • Education Reimbursement.
  • Family Bonding.
  • Bereavement Leave.
  • Referral Program.


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