Strategic Communication and Brand Ambassador

hace 6 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

We are seeking a highly skilled Internal Communication & Brand Manager to join our team at Experian, the world's leading global information services company.

As a key member of our Global Communication team, you will be responsible for developing and implementing impactful communication strategies to engage and align employees with our organization's brand, values, and objectives.

**Job Overview**

The successful candidate will have excellent leadership and partnership skills, with the ability to drive organizational initiatives and projects forward. You will work closely with senior leaders to develop and deliver effective communication strategies, ensuring transparency and managing potential resistance during times of change.

**Key Responsibilities**

- Develop and implement communication plans that reflect transformative change, measured in NPS improvement.

- Collaborate with senior leadership to develop and deliver effective communication strategies.

- Serve as a strategic communication partner by providing counsel to senior managers on messaging and engagement opportunities.

- Lead/support internal projects and initiatives, ensuring they are successfully communicated.

- Partner with GBS Functions to increase employee awareness, understanding, and participation in programs within the company.

- Organize major site-related events, such as All Hands meetings, Town Halls, and Learning Fridays.

- Oversee a team of designers forming the presentation services team.

- Participate in ad-hoc HR/TA and L&D projects and initiatives.

**Experian Brand Duties**

- Oversee and follow all employment branding strategies.

- Drive media presence on the local market through events, press releases, and articles.

- Maintain the brand calendar for the year.

- Generate ideas to make the company more attractive and visible at external events.

- Manage, report, and take care of the brand budget.

**Global Communication Team**

- Partner with business unit executives and productivity leaders on a global basis.

- Lead or participate in global projects focusing on process improvement strategy, internal engagement activities, etc.

- Share best practices with peers from other sites.

- Support GDC communication channels by creating content for the intranet page and global newsletter.

- Have a view of global projects and propose respective communications on a GDC level.

**Salary Estimate:** $85,000 - $115,000 per annum, depending on experience and qualifications.

This is a full-time position, and we offer a competitive salary, benefits package, and opportunities for career growth and development.



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