Citi Operations Support Analyst

hace 2 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo
About the Role

The Operations Support Analyst is an entry-level position responsible for ensuring seamless day-to-day operations support in alignment with Citi's operations support infrastructure and processes.

This role serves as the liaison among Production Support, Finance and Accounting departments, and source systems, providing critical support services to facilitate efficient process execution.

Key Responsibilities
  1. Perform inbound and outbound files monitoring, integrity validation reports, and inform Finance departments on encountered integrity breaks;
  2. FOLLOW up and inform technology partners and customers on file feeds SLA breaches;
  3. Act as a maker on process scheduling in the system based on processes calendar;
  4. Maintenance of processes calendars and keep activities updated on a timely manner;
  5. Provide regular status updates for all customer requests;
  6. Serve as primary liaison among Production Support, Financial and Accounting departments, and source systems;
  7. Support and execute activities for User Acceptance Tests as required by the customers;
  8. Work on multiple automation projects in parallel focusing on continued delivery of day-to-day activities;
Requirements
  • 1-2 years of previous relevant experience related to technology or operations;
  • Proficient in Microsoft Office;
  • General knowledge of client reporting across the industry and our competitors;
  • Working knowledge of SQL environments and database queries;
  • Proven organization and time management skills;
  • Demonstrated problem-solving and decision-making skills, proactivity;
  • Consistently demonstrates clear and concise written and verbal communication skills;
  • Bachelor's degree/University degree or equivalent experience;
  • Intermediate/advanced English;
  • Knowledge on UFS (optional);

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.



  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Company Overview">Citi, a global financial institution, is committed to providing exceptional client service and maintaining the highest standards of compliance.">About the Role">We are seeking an experienced KYC Operations Analyst I to join our team. The successful candidate will be responsible for participating in Anti-Money Laundering (AML) monitoring,...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **About the Role**">Citi is seeking a skilled and motivated Senior Software Support Analyst to join our team. This is an exciting opportunity to work with a leading global bank and contribute to the success of our organization.">**Key Responsibilities**">The successful candidate will be responsible for providing technical and business support for users of...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is an equal opportunity employer seeking a highly motivated KYC Operations Professional to join our team.As a KYC Operations Professional, you will play a critical role in ensuring the development and management of a dedicated internal KYC program at Citi.Key Responsibilities:Partner with Relationship Management and Compliance teams to prepare, develop,...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **About Citi:**Citi, the leading global bank, has been a trusted partner to financial institutions and corporate clients for over 200 years.**Job Description:**We are seeking a skilled Production Support Analyst to join our Operations team. As a key member of our team, you will be responsible for providing day-to-day operations support in alignment with...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The IT Business Intermediate Analyst is a vital role that bridges the gap between business users and technologists. This position plays a crucial part in facilitating effective communication, ensuring that information is exchanged in a concise, logical, and understandable manner in collaboration with the Technology team.**Role Overview**This role aims to...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Financial Analyst to join our team at Citi. As a key member of our financial team, you will be responsible for providing accurate and timely financial analysis and recommendations to support business decisions.Job ResponsibilitiesPrepare and analyze financial reports, including balance sheet and income...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job SummaryCiti is seeking a highly skilled Risk Management Associate Analyst to join our team. As a key member of the AML KYC Operations Execution teams, you will be responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities.The overall objective of this role is to assist in the...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Summary:We are seeking a highly motivated and experienced Strategic Financial Planning Analyst to join our team at Citi. In this role, you will be responsible for analyzing financial performance, developing planning and forecasting processes, and generating insights to drive business decisions.About the Role:As a Strategic Financial Planning Analyst, you...

  • Compensation Analyst

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    OverviewThe Payroll Analyst 2 role at Citi is a developing professional position that requires strong analytical skills and attention to detail. This individual will work closely with the HR and Payroll operations team to analyze data, identify trends, and make recommendations for process improvements.


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleCiti is seeking a highly skilled Data Analysis Business Analyst to join our team. As a key member of our organization, you will be responsible for analyzing business performance and other measures to gain insight and drive business planning.Key ResponsibilitiesFormulate and define systems scope and objectives for complex projects, fostering...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleAt Citi, we are seeking an Operations Support Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our day-to-day operations.The ideal candidate will have a strong background in operations support and be able to effectively manage multiple tasks and priorities in...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Overview">Citi is seeking a highly motivated and enthusiastic Application Support Engineer to provide front-line support for our proprietary technologies.">The ideal candidate will possess strong technical skills, excellent communication abilities, and a passion for technology. In this role, you will be responsible for investigating and resolving...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Summary: We are seeking a highly skilled and detail-oriented Core HR Operations Support Analyst to join our team in LATAM. This intermediate-level position is responsible for providing day-to-day operations support services, ensuring seamless delivery of HR processes.About the Role: As a Core HR Operations Support Analyst, you will be part of our dynamic...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Citi Anti-Money Laundering Analyst is an entry-level position responsible for participating in AML monitoring, governance, oversight, and regulatory reporting activities. The overall objective of this role is to assist in the development and management of a dedicated internal KYC program at Citi.Key ResponsibilitiesPartner with Relationship Management...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The role of a KYC Operations Analyst at Citi is to contribute to the development and management of an internal Know Your Client (KYC) program. The objective is to assist in Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in coordination with the Compliance and Control team.ResponsibilitiesCollaborate with...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Supply Chain Operations Senior Analyst role at Citi is a pivotal position within the Corporate Services team, playing a key part in procurement activities such as defining advertising and media services requirements, negotiating price contracts, and authorizing payments for goods and services.**Key Objectives:**To acquire goods and services requested by...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Description:In this challenging role as an Operational Risk Management Analyst at Citi, you will play a crucial part in identifying and mitigating operational risks that may impact our business operations.Key Responsibilities:* Contribute to risk assessments, drive actions to address operational risk losses, and collaborate with cross-functional teams to...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleThe Ops Support Analyst 1 is an entry-level position responsible for providing operations support services, including record documentation maintenance, storage and retrieval of records, account maintenance, imaging and opening of accounts in coordination with the Operations Core Team. This role serves as the liaison between operations staff,...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job OverviewCiti is a leading financial institution seeking an experienced professional to join our team as an Anti-Money Laundering Operations Specialist. In this role, you will play a critical part in ensuring the integrity of our operations and compliance with regulatory requirements.


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job OverviewWe are seeking a skilled Technical Operations Support Specialist to join our team at Citi. This is an exciting opportunity for individuals who enjoy working in operations support and want to contribute to the success of a global financial institution.