Payment Compliance Specialist

hace 1 mes


Escazú, Escazú, Costa Rica Pfizer A tiempo completo

Why Patients Need You

Your contribution will enable the US market to maintain compliance with the MAPP policy, ensuring that medical, scientific, and philanthropic initiatives are conducted ethically and transparently. This will ultimately lead to breakthroughs that improve patient outcomes.

What You Will Achieve

As a Compliance Specialist, you will play a critical role in ensuring Pfizer's compliance with anti-bribery and anti-corruption policies. Your work will involve:

  • Ensuring compliance with MAPP policy and related country-specific regulations.
  • Documenting all interactions with healthcare professionals, medical associations, and other business parties in MAPP Navigator/Engagement+ and other relevant systems.
  • Verifying payment information and ensuring accurate documentation in MAPP Navigator/Engagement+, Ariba BOD, and other systems.
  • Reviewing and approving contracts and funding confirmation letters to ensure compliance with MAPP policy and country-specific regulations.
  • Creating and managing payments, monitoring progress, and resolving any issues that may arise.
  • Supporting market colleagues with payment-related inquiries and ensuring timely completion of payments.
  • Liaising with Legal and Local Compliance to address any exceptions or questionable documentation.
  • Troubleshooting system issues and creating tickets for technical support.
  • Maintaining effective communication with internal stakeholders, including GBS colleagues, MAPP colleagues, and other departments.
  • Developing training materials and conducting training sessions to ensure compliance with MAPP policy and procedures.

Qualifications

Must-Have

  • Team player
  • Detail-oriented
  • Fluency in English
  • Compliance-oriented
  • Excellent analytical skills
  • Ability to learn and adapt quickly
  • Excellent customer service skills
  • Bachelor's Degree (or equivalent experience)
  • Strong communication and interpersonal skills
  • Ability to work independently with limited oversight
  • Proficiency in MS Office (Outlook, Excel, Word, PowerPoint)
  • Ability to work under pressure and handle multiple tasks simultaneously
  • Able to work in a fast-paced and ambiguous environment
  • Good organizational skills to manage multiple priorities
  • High level of self-motivation, energy, and flexibility

Nice-to-Have

  • Previous MAPP experience
  • Understanding of FCPA terms
  • Compliance controls understanding
  • Ariba knowledge (for creating payments)
  • MDGS knowledge (for reading vendor master data)
  • SAP knowledge (for investigating failed payments)

Pfizer is an equal opportunity employer and welcomes applications from diverse candidates. This position requires relocation to Costa Rica and does not offer relocation assistance or related expenses.



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