Pfizer P2P Financial Services Expert

hace 3 semanas


San José, San José, Costa Rica Pfizer A tiempo completo

Pfizer's Global Business Services (GBS) Shared Services is a well-established operation that has been providing financial processes to its business partners since 1997. With locations in San Jose, Costa Rica, the organization performs various activities such as Record-to-Report, Procure-to-Pay, Travel & Entertainment, Order-to-Cash, and other related tasks.

The role of the GBS Financial Services - San Jose Procure-to-Pay Analyst involves conducting key procure-to-pay activities, including handling escalations, solving conflicts for P2P accounts, and troubleshooting purchase requisitions, purchase orders, vendor master data, and invoices/credits cases. This position requires managing a high volume of requests, supporting markets, and working with stakeholders to provide excellent customer service in an accurate time frame.

The objective of this role is to enable GBS Procure to Pay to meet their business objectives by providing quality Procure to Pay analysis and overall business support for Site Leadership, market colleagues, and external vendors.

Responsibilities include:

  • Organizing workload, prioritizing, and proactively following up on outstanding items.
  • Maintaining and exceeding metrics and goals.
  • Taking initiative in identifying processes and initiatives that fit into our Digital Finance strategy.
  • Having strong analytical and process management skills.
  • Actively supporting our GBS value proposition by keeping processes aligned with our delivery model and global standard, adhering to our internal controls structures, and helping to identify process improvement opportunities.

This position also involves independently managing formal relationships with key internal stakeholders and colleagues of diverse backgrounds, including different departments, cultures, business units, and countries. The employee will ensure timely and proper execution of adequate internal controls, understand our SOP proposing updates when documentation does not align with day-to-day processes. Additionally, they will take ownership of every audit request involving their processes, keep accurate and up-to-date Work Instructions, Job Aids, and Desktop Procedures documentation, assist the management team and other colleagues as needed, work towards maintaining agreed metrics and goals, make basic decisions over daily responsibilities, and promptly escalate operative and legal issues to their manager.

Education and Experience Requirements

  • Bachelor's degree or in progress in Business, Accounting, or Finance.
  • 1-4 years of relevant functional accounting or finance experience.
  • Proficiency in PC skills (MS Excel, Word, PowerPoint) required.
  • Good written and verbal English communication skills required; any other language if required by the business.
  • Portuguese is a plus.

Estimated Salary: $55,000 - $75,000 per year, depending on location and experience.


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