Guest Experience Ambassador
hace 3 semanas
**Job Overview**
As a Guest Experience Expert at Marriott International, you will be responsible for delivering exceptional service to our guests. This role requires a high level of attention to detail, a passion for hospitality, and a commitment to creating memorable experiences.
**Key Responsibilities**
- Process operational needs and address guest requests in a timely and efficient manner.
- Complete reports and share highlights of the local area with guests.
- Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area.
**Requirements**
- Create a safe work environment and follow company policies and procedures.
- Maintain confidentiality and protect company assets.
- Uphold quality standards and ensure uniform, personal appearance, and communications are professional.
**Working Conditions**
This role requires standing, sitting, or walking for an extended time, moving through narrow, confined, or elevated spaces, and taking a hands-on approach to work. The ability to lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance is also required.
**About Marriott International**
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
**About AC Hotels**
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment.
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