Senior Title Operations Manager
hace 3 semanas
World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States.
Job SummaryThis is a Contract/Consultancy position with an estimated salary of $100,000 per year. The role requires excellent communication skills and proficiency in Microsoft Office applications.
Responsibilities:- Lead a team of analysts to review commercial and residential property reports from title vendors and ensure all title issues are resolved in accordance with company policies and regulatory requirements.
- Maintain open lines of communication and collaborate with key departments to ensure smooth workflow and timely resolution of title-related issues.
- Oversee the title pipeline and ensure all Service Level Agreements (SLAs) are met, while managing the progress of title clearance and addressing potential bottlenecks.
- Identify and resolve title issues such as secured liens, judgments, and unclear ownership that could delay loan closings, ensuring the property is eligible as collateral.
- Prepare necessary affidavits and request payoffs to clear liens or other encumbrances on the property's title.
- Ensure all title issues are cleared promptly, and validate that all associated documentation is accurate, complete, and in compliance with legal standards.
- Work closely with the Processing department to obtain necessary documentation required to meet conditions or clear title for loan approval.
- Perform other projects and duties as assigned to support the title operations and ensure the team's efficiency in meeting objectives.
- A four-year college degree in business administration or a related field.
- Experience working in a lending or mortgage environment, particularly in processing or closing, is strongly preferred. At least one year of title-related real estate experience is also highly desirable.
- A minimum of one year of customer support experience is required, showcasing the ability to manage customer inquiries and maintain professional relationships.
- Strong organizational and prioritization abilities are essential for managing multiple tasks and ensuring timely clearance of titles.
- Proficiency in Microsoft Office applications and the ability to navigate internal CRM systems or databases is required.
- Ability to thrive in a dynamic, deadline-driven environment.
- Excellent English fluency and communication skills, both written and verbal.
- 11 US paid holidays
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