Call Center Agent Lead

hace 6 días


San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

**Job Summary**

The Incoming Call Specialist position at Bosch Group involves handling customer inquiries and providing exceptional service. If you are a motivated individual with excellent communication skills, we encourage you to apply for this role.

Main Tasks:

  • Responding to customer calls in a professional and courteous manner.
  • Resolving customer complaints and issues efficiently.
  • Collaborating with team members to achieve service level goals.

Essential Qualifications:

  • Minimum of high school diploma.
  • 1-2 years of experience in a call center setting.
  • Strong interpersonal and organizational skills.
  • Able to multitask and prioritize tasks effectively.

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