Call Center Agent Lead
hace 6 días
**Job Summary**
The Incoming Call Specialist position at Bosch Group involves handling customer inquiries and providing exceptional service. If you are a motivated individual with excellent communication skills, we encourage you to apply for this role.
Main Tasks:
- Responding to customer calls in a professional and courteous manner.
- Resolving customer complaints and issues efficiently.
- Collaborating with team members to achieve service level goals.
Essential Qualifications:
- Minimum of high school diploma.
- 1-2 years of experience in a call center setting.
- Strong interpersonal and organizational skills.
- Able to multitask and prioritize tasks effectively.
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