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Call Center Support Specialist
hace 1 semana
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are proud to have been named one of the 100 Best Companies to work for by FORTUNE and one of the 100 'World's Most Innovative Companies' by Forbes Magazine.
We are seeking a highly motivated, client-focused individual with a positive attitude and high-level communication skills. Creativity, initiative, and resourcefulness are essential, in addition to the following:
Job Description
- Provide high-quality support to Automotive customers, responding to requests for information, products, and services.
- Address client requests and service needs, involving the appropriate internal departments and staff to ensure requirements are met.
- Utilize deep competencies in a variety of product and operational areas to provide the highest possible level of service.
Qualifications
- High School Diploma
- Minimum of 2 years of call center customer support experience
- Strong PC, Microsoft Office, and internet knowledge
- Advanced problem-solving, analytical, and customer service skills
- Advanced English language skills, both verbal and written
What We Offer
We offer a comprehensive package of benefits, including medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
