Security and Observability Solutions Specialist

hace 3 días


San José, San José, Costa Rica Splunk A tiempo completo

Splunk is dedicated to building a safer and more resilient digital world.

The company's unified security and observability platform helps leading enterprises keep their digital systems secure and reliable.

Our technology has been adopted by numerous organizations, but it's our talented team members who make Splunk an amazing career destination and earn us awards as a best place to work.

We welcome individuals with diverse backgrounds and experiences, encouraging them to bring their whole, authentic selves to the workplace.

Role Summary

Duties and Responsibilities

We are seeking a skilled Security and Observability Solutions Specialist to join our team.

  • Demonstrate product capabilities in line with associated GTM motion, Use Case, and product line.
  • Create compelling demos, videos, Sales Engineer (SE) sales decks, technical FAQs, and related content for product launches, campaigns, announcements, live events, etc.
  • Recognize problems and challenges faced by customers and develop content to address real-world business problems and persona-based customer use cases.
  • Deliver targeted enablement sessions for Marketing, Sales/SEs, and customers using original assets that drive home the value of Splunk products and resonate with target personas.
  • Address high-level questions about products in support of Marketing efforts and Sales opportunities.
  • Engage with Sales/SE teams on 1:1 deal support, including opportunity progression, overcoming technical objections, and bid/proposal support.
  • Directly support Analyst Relations by providing demo support and explaining technical product features/capabilities.
  • Translate Splunk capabilities into customer value by addressing Use Cases and customer pain points.
  • Identify gaps and opportunities in current offerings to better serve customer needs.
  • Partner with Product Management to understand and articulate mapping of features to Use Cases.

Requirements and Qualifications

To be successful in this role, you will need:

  • 7+ years of demonstrated experience with security, threat prevention, and analytics software.
  • 5-7 years of experience in tech marketing or sales engineering, preferably with five years of experience with Splunk products, with a preference for Splunk Architect.
  • A consistent record of marketing to highly technical personas within large organizations.

Nice-to-have Qualifications

We appreciate candidates with:

  • Verifiable experience in developing technical marketing assets, sales enablement training, and tools, and presenting live and recorded enablement sessions to technical personas.
  • Expertise and hands-on experience within Security (SIEM, SOAR, Threat Detection and Response) or Observability (Application Performance Monitoring, Infrastructure Monitoring, AIOps, Incident Management) or other DevOps tooling.
  • Industry security certification: CISSP, CISA, CISM, etc.
  • A degree in Computer Science, Engineering, or a related technical field or equivalent professional experience.

About Us

Splunk values diversity, equity, inclusion, and belonging, ensuring employees feel supported to bring their authentic selves to work. We consider qualified applicants without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws.



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