Senior Fraud Investigator
hace 4 días
We are seeking a highly skilled Senior Fraud Investigator to join our team at Amazon Support Services Costa Rica Srl. As a Senior Fraud Investigator, you will play a critical role in safeguarding our global marketplaces by identifying and mitigating potential risks.
Key Responsibilities- Conduct thorough investigations into suspicious merchant activity and behavior to ensure compliance with Amazon's policy guidelines.
- Identify new fraud patterns and trends, taking appropriate action to minimize risk and protect our buyers and merchants.
- Work collaboratively with cross-functional teams to resolve issues affecting financial, legal, and reputational risk.
- Achieve weekly productivity and quality standards for investigations.
To succeed in this role, you will need:
- 6+ months of customer service experience.
- Ability to work a flexible schedule, including weekends, nights, and/or holidays.
- Excellent communication and problem-solving skills.
- Bachelor's degree.
As a Senior Fraud Investigator at Amazon Support Services Costa Rica Srl, you can expect:
- A competitive salary range of $60,000 - $80,000 per year, based on location and experience.
- The opportunity to work in a fast-paced, dynamic environment with a team of like-minded professionals.
- Ongoing training and development opportunities to enhance your skills and expertise.
Amazon Support Services Costa Rica Srl is a leading provider of support services to Amazon's global marketplaces. We are committed to delivering exceptional service and protecting our customers' trust.
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