Senior Fraud Investigator

hace 4 días


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo
About the Role

We are seeking a highly skilled Senior Fraud Investigator to join our team at Amazon Support Services Costa Rica Srl. As a Senior Fraud Investigator, you will play a critical role in safeguarding our global marketplaces by identifying and mitigating potential risks.

Key Responsibilities
  • Conduct thorough investigations into suspicious merchant activity and behavior to ensure compliance with Amazon's policy guidelines.
  • Identify new fraud patterns and trends, taking appropriate action to minimize risk and protect our buyers and merchants.
  • Work collaboratively with cross-functional teams to resolve issues affecting financial, legal, and reputational risk.
  • Achieve weekly productivity and quality standards for investigations.
Requirements

To succeed in this role, you will need:

  • 6+ months of customer service experience.
  • Ability to work a flexible schedule, including weekends, nights, and/or holidays.
  • Excellent communication and problem-solving skills.
  • Bachelor's degree.
Benefits

As a Senior Fraud Investigator at Amazon Support Services Costa Rica Srl, you can expect:

  • A competitive salary range of $60,000 - $80,000 per year, based on location and experience.
  • The opportunity to work in a fast-paced, dynamic environment with a team of like-minded professionals.
  • Ongoing training and development opportunities to enhance your skills and expertise.
About Us

Amazon Support Services Costa Rica Srl is a leading provider of support services to Amazon's global marketplaces. We are committed to delivering exceptional service and protecting our customers' trust.



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