Senior Risk Assessment Specialist

hace 2 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

About Amzn Support Srvcs Costa Rica

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Amzn Support Srvcs Costa Rica is a leading e-commerce company looking for talented professionals to join our team as Merchant Risk Investigators. Our company values integrity, customer obsession, and innovation in all aspects of business.

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About the Role

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We are seeking high-judgment individuals with excellent analytical and problem-solving skills to evaluate merchant accounts and safeguard Amazon's global marketplaces. As a Merchant Risk Investigator, you will be responsible for investigating suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.

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Key Responsibilities

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  • Investigate and resolve complex issues related to merchant risk, financial, legal, and reputational risk.">
  • Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.">
  • Be aware of and identify new fraud patterns and trends.">
  • Take appropriate action to identify and minimize the risk posed by such trends.">
  • Work with all areas of the business to resolve issues affecting financial, legal, and reputational risk.">
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Requirements

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To succeed in this role, you should have:

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  • University Diploma.">
  • Experience and/or knowledge of fraud, risk management, data research, collections, or banking.">
  • Excellent analytical and problem-solving skills.">
  • Ability to work independently and make complex decisions with little guidance.">
  • Strong organizational skills and attention to detail.">
  • Ability to maintain high levels of confidentiality and data security standards.">
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What We Offer

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We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, plus additional benefits, including:

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  • A comprehensive health insurance plan.">
  • A retirement savings plan.">
  • A generous paid time off policy.">
  • Opportunities for professional growth and development.">
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Location

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This position is based in San José, Costa Rica, but may require occasional travel within the region.

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Estimated Salary: $52,000 per year



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