Portfolio Services Director
hace 3 días
Job Summary
We are seeking a highly skilled Property Management Lead Specialist to join our team at Betterwho. The successful candidate will be responsible for delivering exceptional client service and support, including the successful onboarding of new clients, managing client relationships, and running quarterly Client Portfolio meetings.
Main Responsibilities:
- Deliver outstanding client service and support across multiple channels
- Develop and execute strategies to improve client satisfaction and retention
- Collaborate with internal teams to resolve client issues and provide solutions
- Maintain accurate records of client interactions using Buildium
Requirements:
- 3+ years experience in property management
- Excellent communication and interpersonal skills
- Proficiency in Buildium, Property Meld and Lead Simple
- Strong analytical and problem-solving skills
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