Financial Services Account Manager
hace 2 días
**About Experian**
We're a global tech company and leader in data and analytics, passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. Our purpose is to help economies and communities flourish.
We employ 'big-thinkers' and 'can-doers' who share our vision for a better tomorrow. As a member of our team, you'll be part of a dynamic and collaborative environment that values innovation, teamwork, and customer satisfaction.
**Job Description**
We're seeking an experienced Financial Services Account Manager to join our team. In this role, you'll be responsible for managing a defined territory of customer accounts, which may involve tasks such as creating and updating customer profiles, processing orders, and maintaining accurate records of customer interactions and transactions.
**Key Responsibilities**
- Manage a portfolio of customer accounts, ensuring timely and accurate resolution of customer requests.
- Analyze sales data and trends to identify opportunities for growth and areas for improvement in sales strategies and customer relationship management.
- Utilize CRM software to manage customer accounts, track sales activities, and maintain a database of customer information.
- Collaborate with sales teams, marketing, finance, and logistics departments to achieve common goals.
**Requirements**
- Strong communication and interpersonal skills, with the ability to effectively interact with clients, colleagues, and other stakeholders.
- Excellent customer service skills, with a focus on providing exceptional support and resolving customer inquiries and concerns.
- Proven analytical and problem-solving skills, with the ability to interpret sales reports and make informed recommendations for improving sales performance.
- Ability to work in a fast-paced environment and adapt to changing customer needs and market trends.
**What We Offer**
We provide a comprehensive benefits package, including medical, life, and dental insurance, as well as opportunities for professional development and career advancement. Our culture values diversity, equity, and inclusion, and we're committed to creating a workplace where everyone can thrive.
**Join Our Team**
If you're a motivated and results-driven individual who shares our passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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