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Process Optimization Specialist
hace 2 semanas
Key Responsibilities
Drive and facilitate complex projects focusing on results and measuring attainment of outcomes.
- Assist with the definition and design of tools, standard operating procedures and processes.
- Design scaled processes by gathering functional requirements, identifying resources needed, and defining milestones and launch schedule to ensure timely and successful delivery of the projects.
- Influence stakeholders (including Global process owners, Site leaders, Operation managers, Customer Success Managers) outside your direct area of responsibility to ensure delivery.
- Identify and mitigate risks, and remove roadblocks within projects.
- Drive accountability from stakeholders for progress on key program actions through active engagement and escalation.
A Day in the Life
You will work closely with diverse internal teams and stakeholders to successfully complete improvement and efficiency projects. Your work will involve presenting solutions to existing problems faced by our Sellers or Customer Success Managers, and adding value to the different SAS programs.
