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Global Business Operations Specialist

hace 2 semanas


San José, San José, Costa Rica Pfizer A tiempo completo

About Pfizer

Pfizer's Global Business Services (GBS) Shared Services has established itself as a leading provider of high-quality financial services. With a global presence, GBS Shared Services has expanded its operations to various regions, catering to the needs of over 1,000 colleagues worldwide.

Job Overview

The GBS San Jose Financial Services team is responsible for delivering financial processes and services on behalf of Biopharmaceutical Finance and their business partners for the Emerging Markets. This team operates from regionally centralized locations in San Jose, Costa Rica, performing various tasks, including Record-to-Report, Procure-to-Pay, Travel & Entertainment, Order-to-Cash, and other related activities.

Responsibilities

  • Conduct key T&E activities such as handling escalations, solving conflicts for colleagues' accounts, and troubleshooting AMEX/Concur Aging, purchase orders, vendor master data, corporate card payments, cash reimbursement payments, stakeholders handling, compliance, policy optimization, audits for corporate expenses, process improvement, and quality process assurance.
  • Manage a high volume of requests, supporting the Markets, and working along with stakeholders to provide excellent customer service in an accurate timeframe.
  • Enable GBS T&E CoE to meet their business objectives by providing quality T&E analysis and overall business support for Site Leadership, market colleagues, and external vendors.

Skills and Qualifications

  • Bachelor's degree or in progress in Business, Accounting, or Finance.
  • 1-4 years of relevant functional accounting or finance experience.
  • Proficiency in PC skills (MS Excel, Word, PowerPoint, Power BI, Power Automate, Power Apps) required.
  • Good written and verbal English communication skills required, any other language if required by the business.
  • Portuguese (Desirable).
  • Mandarin (Desirable).