Global Business Operations Manager

hace 6 días


San José, San José, Costa Rica Microsoft A tiempo completo

Job Overview

The Global Business Operations Manager at Microsoft is responsible for ensuring global quarter close readiness, transacting compliantly, and reporting. This role involves using data and business insights to deliver critical transaction forecasts for capacity planning and informing the business on emerging trends.

Key Responsibilities

  • Readiness planning and risk management to ensure successful compliant transaction processing.
  • Drive an environment of continuous learning/improvement, drive positive change across global Business Operations and business stakeholders.
  • Develop and foster key internal relationships with Sales, Finance, Procurement, Professional Services, Contracts, Product Management, and Business Operations personnel.
  • Use data to glean insights to detect and mitigate business risk.
  • Support critical prioritizations and escalations to resolution across multiple stakeholder groups.

Requirements

Candidates should have a Bachelor's Degree in Business, Operations, Finance, or a related field and 2+ years' work experience in program management, process management, or process improvement. Alternatively, equivalent experience is also considered. Business level fluency in English is required.

Desirable Skills

  • Demonstrated work experience in an operations environment.
  • Experience working with multiple stakeholders and driving process improvements in highly complex and rapidly changing environments.
  • Solid business knowledge and ability to set clear expectations around business outcomes within a global multi-site organization.
  • Data analytics and forecasting skills.

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