Luxury Condominium Facilities Director
hace 6 días
Job Description:
The Luxury Condominium Facilities Director oversees the operation of luxury condominium facilities, focusing on delivering exceptional guest experiences and maintaining high service quality standards.
Main Responsibilities:
- Work with the Guidance team to develop an operational strategy aligned with the brand's business strategy and lead its execution
- Review Owner engagement survey results and prepare yearly action plans based on comments, guest satisfaction ratings, and other data
- Evaluate if Operations Team meets service needs and provide feedback
- Participate in public space walk-throughs with Engineering and Housekeeping to ensure maintenance and preventative measures are in place
Requirements:
- 2-year degree in Business Administration, Hotel and Property Management, or related field; 4 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
- Management license for Condominiums (as applicable)
- Previous Association management experience (preferred)
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