Luxury Condominium Facilities Director

hace 6 días


San José, San José, Costa Rica Marriott Worldwide A tiempo completo

Job Description:

The Luxury Condominium Facilities Director oversees the operation of luxury condominium facilities, focusing on delivering exceptional guest experiences and maintaining high service quality standards.

Main Responsibilities:

  • Work with the Guidance team to develop an operational strategy aligned with the brand's business strategy and lead its execution
  • Review Owner engagement survey results and prepare yearly action plans based on comments, guest satisfaction ratings, and other data
  • Evaluate if Operations Team meets service needs and provide feedback
  • Participate in public space walk-throughs with Engineering and Housekeeping to ensure maintenance and preventative measures are in place

Requirements:

  • 2-year degree in Business Administration, Hotel and Property Management, or related field; 4 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
  • Management license for Condominiums (as applicable)
  • Previous Association management experience (preferred)


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