Cloud Security Expert

hace 4 días


San José, San José, Costa Rica Zscaler A tiempo completo

About the Role

We are seeking a highly skilled Cloud Security Expert to join our Customer Care Organization. In this role, you will provide world-class post-sales technical support directly to customers and partners.

Responsibilities:

  • Hold daily/weekly get-well calls with customers with escalated issues
  • Engage with customers on escalated support issues or critical customer situations
  • Provide expert systems design, recommendations, and configurations
  • Perform in-depth diagnostics and troubleshooting using networking tools
  • Assist customers with testing or troubleshooting of networking or cloud service issues
  • Maintain ticket database, logging issues and customer interactions

Requirements:

  • 5+ years of support and networking experience required
  • Bachelor Degree in Computer Science, Computer Engineering or equivalent advanced industry certifications
  • Proven experience escalating technical customer issues
  • Very strong verbal and written communication skills (English)
  • Working knowledge of networking and security products and enterprise network infrastructure

What We Offer:

  • A fun, passionate and collaborative workplace
  • Competitive salary and benefits, including equity

  • Cloud Security Expert

    hace 1 día


    San José, San José, Costa Rica Micro Focus A tiempo completo

    About the RoleWe are seeking a seasoned Cloud Security Expert to join our team. This individual will play a key role in maintaining the security and integrity of our cloud-based systems.The OpportunityIn this role, you will be responsible for ensuring the security standards and principles are adhered to in all cloud environments. You will implement security...

  • Cloud Security Expert

    hace 1 día


    San José, San José, Costa Rica Micro Focus A tiempo completo

    **Company Overview**At Micro Focus, we're dedicated to delivering innovative solutions that help businesses thrive in today's fast-paced digital landscape. Our team of experts is passionate about staying ahead of emerging security threats and vulnerabilities, ensuring our customers' cloud platforms are secure, reliable, and efficient.**Job Description**We're...


  • San José, San José, Costa Rica Zscaler A tiempo completo

    Are you looking for a challenging role that combines technical expertise with business acumen? Do you want to make a real impact in the world of cloud security? If so, we may have the perfect opportunity for you!We are seeking a Cloud Security Solutions Expert to join our team at Zscaler. As a seasoned professional with a strong background in cloud security,...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    We're seeking a seasoned professional to join our Azure Identity Support Team as a Cloud Security and Identity Expert. In this role, you'll be responsible for providing exceptional support and guidance to our customers, helping them protect their identities and assets in the cloud. Our team is passionate about delivering world-class customer experiences, and...


  • San José, San José, Costa Rica Global Services Business A tiempo completo

    A leading company in the global market is hiring a Senior Cloud Security Specialist to lead our cloud security efforts. As a key member of our team, you will be responsible for designing and implementing cloud security architectures, performing security assessments, and collaborating with cross-functional teams to ensure the security and integrity of our...


  • San José, San José, Costa Rica Doit Security, Inc. A tiempo completo

    At Doit Security, Inc., we're driving the adoption of cloud security solutions and digital transformation initiatives across various industries. Our goal is to empower businesses with cutting-edge technologies and innovative architectures.We're seeking a seasoned Salesforce developer and administrator to join our team as a Salesforce Developer. As a key...


  • San José, San José, Costa Rica Check Point Software Technologies Ltd. A tiempo completo

    Job OverviewWe are seeking a skilled Cloud Support Engineer to join our team at Check Point Software Technologies Ltd.Key ResponsibilitiesProvide technical support to customers, troubleshooting and resolving issues related to CloudGuard products.Manage support cases, ensuring timely resolution and follow-ups.Perform fault isolation and root cause analysis...


  • San José, San José, Costa Rica Zscaler A tiempo completo

    Job DescriptionWe are currently seeking a skilled Cloud Security Engineer to join our Customer Care Organization.This role involves providing world-class technical support directly to customers and partners, as well as managing escalated issues that require advanced technical expertise.The ideal candidate will have a strong background in networking and...


  • San José, San José, Costa Rica Gsb A tiempo completo

    About Gsb:Gsb is a leading company that seeks a skilled Cloud Security Engineer to ensure the security and integrity of its cloud environments. As a Cloud Security Engineer, you will play a crucial role in designing and implementing secure architectures for cloud-based systems, ensuring compliance with regulatory requirements, and protecting against advanced...


  • San José, San José, Costa Rica Gsb A tiempo completo

    Job DescriptionGsb is an internationally recognized company seeking a highly skilled Cloud Security Engineer to join our team. This role requires expertise in designing and implementing security architectures for cloud and cloud/hybrid-based systems.Key Responsibilities:Design and implement secure cloud architectures for AWS, Azure, Google Cloud, and...


  • San José, San José, Costa Rica Sysdig A tiempo completo

    At Sysdig, we value diversity and open dialogue to drive innovation. We are a great place to work, having been awarded the **2021 Bay Area Best Places to Work Award**. Our team is dedicated to creating exceptional customer experiences in cloud, Kubernetes, and container security.Your OpportunityWe are seeking a CUSTOMER SOLUTIONS ARCHITECT who will help...


  • San José, San José, Costa Rica Zscaler A tiempo completo

    Role OverviewIn this role, you will work specifically with accounts that require longer-term support and more frequent check-ins.As a Networking and Security Expert, you will be responsible for reproducing customer issues to verify problems and document steps to replicate for our Support, Engineering, and Operations teams.Responsibilities:Maintain ticket...


  • San José, San José, Costa Rica Netskope A tiempo completo

    **Cloud Security Engineer - Join Our Team**We're looking for a skilled Cloud Security Engineer to join our team at Netskope.This role involves working closely with our technical support team to deliver exceptional customer support to our large enterprise clients.Responsibilities:**Supporting cloud-based security technologies.Incident management and root...

  • Cloud Security Analyst

    hace 2 días


    San José, San José, Costa Rica Netskope A tiempo completo

    **Company Overview**Netskope is a leading cloud security company that protects data wherever it goes. Our innovative approach to security enables businesses to safely operate in the cloud.


  • San José, San José, Costa Rica Global Services Business A tiempo completo

    We are seeking a talented Cloud Security Engineer to join our Global Services Business team. As a key member of our team, you will be responsible for ensuring the security and integrity of our cloud environments. If you have a passion for cloud security and are looking for a challenging role, we encourage you to apply.**Job Description:**Design and implement...


  • San José, San José, Costa Rica Micro Focus A tiempo completo

    **Responsibilities**:- Manage and maintain tools used to secure public cloud accounts.- Ensure cloud security standard and principles are adhered to in all cloud environments.- Implement Security objectives in a consistent, repeatable and automated way across multiple cloud environments with an emphasis on Azure, AWS and GCP.- Continuously identify and...


  • San José, San José, Costa Rica Global Services Business A tiempo completo

    An internationally recognized company is looking for a Cloud Security Engineer to design and implement security architectures for cloud and hybrid-based systems. The ideal candidate will have extensive experience with Check Point CloudGuard, strong understanding of cloud computing technologies, and excellent problem-solving skills.**Key...


  • San José, San José, Costa Rica Netskope A tiempo completo

    About the RoleWe are looking for a highly skilled Cloud Security Operations Leader to join our team at Netskope. As a key member of our Support organization, you will be responsible for building, leading, and scaling a talented, agile, flexible, and world-class SaaS cybersecurity support organization.ResponsibilitiesCreate and drive tools and processes with...


  • San José, San José, Costa Rica Sysdig A tiempo completo

    Company OverviewSysdig is a leading provider of cloud-native security solutions, driving the standard for securing the cloud and containers. We're passionate about innovation and delivering powerful solutions to secure the cloud from source to run.


  • San José, San José, Costa Rica American Express Company A tiempo completo

    American Express is on an exciting Cloud transformation led by a high-energy, delivery-focused team delivering security as code and integration to enable on-premise equivalent security models for cloud workloads. As a key member of the Cloud Security team, you will influence and guide the maturity of this enterprise program; partner with key stakeholders and...