Cloud Security Operations Leader
hace 2 semanas
About the Role
We are looking for a highly skilled Cloud Security Operations Leader to join our team at Netskope. As a key member of our Support organization, you will be responsible for building, leading, and scaling a talented, agile, flexible, and world-class SaaS cybersecurity support organization.
Responsibilities
- Create and drive tools and processes with the Support team to ensure deep engagement and lifetime value of customers.
- Recruit, develop, and lead Cloud Security Engineers across North America.
- Partner with Escalation Managers for customer issues to ensure they are resolved quickly.
- Evaluate customer feedback and communicate internally to enable ongoing improvement of Netskope products and services.
- Utilize data-driven decisions to improve operational performance such as SLA, TTR, CSAT, etc.
Required Experience and Skills
- 3 years of leadership experience leading teams to support large enterprise customers.
- TCP/IP knowledge.
- Knowledge and prior experience supporting network security technologies such as Proxies, NG Firewalls, SSL/IPSec, VPNs, SSO.
- Expert with DLP and Encryption gateways.
- Demonstrable experience with systems installation, configuration, and administration of UNIX/Linux and Windows based systems.
- Experience troubleshooting various scenarios and systems using knowledge of common tools and protocols.
- Strong empathy for customers and passion for driving revenue and high-growth.
- Strong problem-solving and analytical skills.
- Prior experience working with Zendesk, Salesforce, or other support portal tools.
-
Cloud Security Expert
hace 1 semana
San José, San José, Costa Rica Micro Focus A tiempo completoAbout the RoleWe are seeking a seasoned Cloud Security Expert to join our team. This individual will play a key role in maintaining the security and integrity of our cloud-based systems.The OpportunityIn this role, you will be responsible for ensuring the security standards and principles are adhered to in all cloud environments. You will implement security...
-
Cloud Security Architect
hace 1 semana
San José, San José, Costa Rica Oracle A tiempo completoWe are seeking a seasoned security professional to join our team at Oracle, responsible for securing our systems, infrastructure, services, and data. This role requires a deep understanding of cloud operations with a focus on security.The ideal candidate will possess an excellent ability to explain complex security issues to engineers, managers, and...
-
Cloud Security Architect
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completoAbout This Role: We are seeking a highly skilled Senior Security Engineer to join our team, responsible for designing, implementing, and maintaining cloud-based security solutions at an enterprise level.">Responsibilities:">">Design and implement cloud-based security solutions that meet the needs of our customers and partners.">Collaborate with...
-
Cloud Operations Leader
hace 3 días
San José, San José, Costa Rica Canonical - Jobs A tiempo completoAbout UsAt Canonical, we believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. We foster a workplace free from discrimination and encourage everyone to come be a part of the world of Ubuntu.About the RoleWe are seeking an exceptional Cloud...
-
Cloud Network Engineer Leader
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completo**Job Description**We are seeking a highly motivated Cloud Network Engineer Leader to join our Emerson team. As a key member of our team, you will be responsible for designing, implementing, and managing cloud-based networks and firewalls to ensure the security and integrity of our infrastructure.Main Responsibilities:Design, implement, and manage...
-
Cloud Security Specialist
hace 6 días
San José, San José, Costa Rica Gsb A tiempo completoJob DescriptionAt Gsb, we are seeking a motivated professional to join our information security operations team as a Security Analyst focused on managing risks and vulnerabilities of a modern technology cloud-first environment. The role is critical in safeguarding the integrity and resilience of our cloud-based infrastructure.Main...
-
Cloud Security Architect
hace 2 semanas
San José, San José, Costa Rica Zm Financial Systems A tiempo completoZm Financial Systems is a global leader in providing innovative financial solutions. Our mission is to empower businesses with cutting-edge technologies and expertise.We are seeking an experienced Cybersecurity Engineer to join our team, focusing on cloud security and risk management. As a key member of our cybersecurity team, you will be responsible for...
-
Cloud Security Solutions Architect
hace 2 semanas
San José, San José, Costa Rica Doit Security, Inc. A tiempo completoAt Doit Security, Inc., we're driving the adoption of cloud security solutions and digital transformation initiatives across various industries. Our goal is to empower businesses with cutting-edge technologies and innovative architectures.We're seeking a seasoned Salesforce developer and administrator to join our team as a Salesforce Developer. As a key...
-
Leader, Operations Technology And Security
hace 2 semanas
San José, San José, Costa Rica Western Union A tiempo completo**Leader, Operations Technology and Security- Santa Ana, Costa Rica**Are you looking to build a career in the financial services sector?How about unleashing your skills in a hugely successful business that is committed to moving money for better?Then it's time to join Western Union as our next Operations Technology and Security Leader.**Western Union powers...
-
Cloud Security Architect
hace 2 semanas
San José, San José, Costa Rica Gsb A tiempo completoAbout Gsb:Gsb is a leading company that seeks a skilled Cloud Security Engineer to ensure the security and integrity of its cloud environments. As a Cloud Security Engineer, you will play a crucial role in designing and implementing secure architectures for cloud-based systems, ensuring compliance with regulatory requirements, and protecting against advanced...
-
Enterprise Cloud Security Specialist
hace 5 días
San José, San José, Costa Rica Netskope A tiempo completoAbout Netskope: A Leader in Cloud, Network and Data Security.Our Mission: To redefine security for the cloud era, protecting data wherever it goes. We build award-winning culture powered by hundreds of employees across offices worldwide.We value openness, honesty, and transparency, fostering partnerships, collaboration, and teamwork through open desk layouts...
-
Cloud Security Specialist
hace 14 horas
San José, San José, Costa Rica Percona A tiempo completoWe're looking for an experienced DevSecOps Engineer to handle lifecycle management tasks, process improvements, and expansion of our Percona Platform. You'll work within the Business Services department to oversee day-to-day operations of cloud instances/services and software.Key responsibilities include:Managing cloud deployments and softwareParticipating...
-
Cloud Security Architect
hace 3 días
San José, San José, Costa Rica Gsb A tiempo completoAn internationally recognized company, Gsb, is looking for a Cloud Security Engineer. Key ResponsibilitiesDesign and implement security architectures for cloud and cloud/hybrid-based systems.Perform security assessments of cloud architectures and environments using Check Point CloudGuard to identify and mitigate potential security gaps.Develop and enforce...
-
Cloud Security Systems Operations Manager
hace 3 días
San José, San José, Costa Rica Netskope A tiempo completoAbout NetskopeNetskope is a cloud-based cybersecurity company that provides advanced threat protection and data security solutions. Our mission is to redefine cloud, network, and data security for enterprises.About the RoleWe are seeking an experienced Cloud Security Systems Operations Manager to join our team. The ideal candidate will have a strong...
-
Cloud Operations Specialist
hace 10 horas
San José, San José, Costa Rica Clearsource A tiempo completoClearSource is seeking a highly skilled Cloud Operations Specialist to join our team. As a Cloud Operations Specialist, you will be responsible for designing, developing, and maintaining cloud-based infrastructure and applications.This role requires expertise in cloud computing, automation, security practices, and continuous integration and delivery (CI/CD)...
-
Cloud Atlassian Engineer
hace 2 días
San José, San José, Costa Rica Doit Security, Inc. A tiempo completoCompany OverviewDoit Security, Inc. is a global leader in cloud security solutions. With a strong focus on innovation and customer satisfaction, we provide enterprise-level services to businesses worldwide. Our team is dedicated to helping customers protect their assets and simplify their infrastructure, making us an attractive choice for those seeking a...
-
Digital Operations Leader
hace 14 horas
San José, San José, Costa Rica Splunk Inc A tiempo completoAt Splunk Inc, we're committed to building a safer and more resilient digital world. As the world's leading enterprises rely on our unified security and observability platform to keep their systems secure and reliable, we're looking for an experienced leader to join our Global Technical Support team as a Manager for the Rapid Response Team (RRT).About the...
-
Cloud Security Solutions Consultant
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completoCompany Overview:Micrsoft is a technology leader that empowers every person and organization on the planet to achieve more. Our mission is to drive growth through innovation and customer satisfaction.Job Description:This role is an exciting opportunity for a highly motivated sales professional to join our Digital Cloud Acquisition team. As an Enterprise...
-
Cloud Security Operations Manager
hace 2 semanas
San José, San José, Costa Rica Splunk A tiempo completoIn this critical role, you'll be responsible for leading our Rapid Response Team in delivering exceptional incident response and system reliability services to our customers. As a seasoned manager, you'll bring strategic vision, technical expertise, and collaborative leadership to our Cloud Operations team. If you're passionate about driving process...
-
Jira Security Specialist
hace 3 días
San José, San José, Costa Rica Doit Security, Inc. A tiempo completoAbout Doit Security, Inc.Doit Security, Inc. is a leading provider of cloud security solutions. We support cloud security companies and have been at the forefront of shaping the emerging SASE category. Our team provides enterprise-level services to customers worldwide, helping them protect against destructive attacks and data exfiltration while cutting costs...