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About Client Services, Inc. - CR
Client Services, Inc. - CR is a professional call center located in Costa Rica, dedicated to providing exceptional customer service to top banks and financial services companies. We are seeking a highly motivated and detail-oriented individual to join our team as an Account Representative.
Key Responsibilities:
- Educate customers on available financial options and solutions
- Discuss sensitive financial situations and provide guidance
- Systematically process customer requests and resolve issues
- Maintain client and company policies and procedures
Requirements:
- Excellent communication and negotiation skills
- Strong computer skills and typing ability (40 WPM)
- High School Diploma and a clean delinquency record
- Fluent English language skills (speaking, writing, and comprehension)
Benefits:
- Competitive salary and bonus opportunities
- Life insurance and private medical insurance
- Regular activities and celebrations (Healthy Monday, Popcorn day, pastry Friday, etc.)
- Discounts with universities, gyms, and beach hotels
Training and Development:
- 7am-4pm Monday through Friday training schedule
- Two-week paid training program
- Ongoing training and development opportunities
