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Field Service Engineer
hace 1 semana
Job Summary
We are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing and maintaining POS terminals at various merchant locations.
Duties and Responsibilities:
- Install and configure POS terminals according to company standards
- Provide technical assistance to merchants on proper terminal usage
- Conduct regular maintenance and troubleshooting of POS terminals
- Perform test transactions for all card brands
- Accomplish engineering activity reports for service activities done
- Collaborate with internal groups such as POS Dispatch, POS Helpdesk, and POS System
Requirements:
- Bachelor's degree in Computer Science or related field
- Excellent analytical, communication, and organizational skills
- Knowledgeable in basic troubleshooting of point devices
- Good phone etiquette and customer service skills