Field Service Engineer

hace 5 días


Alajuela, Alajuela, Costa Rica Buscojobs Costa Rica A tiempo completo

Job Summary

We are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing and maintaining POS terminals at various merchant locations.

Duties and Responsibilities:

  • Install and configure POS terminals according to company standards
  • Provide technical assistance to merchants on proper terminal usage
  • Conduct regular maintenance and troubleshooting of POS terminals
  • Perform test transactions for all card brands
  • Accomplish engineering activity reports for service activities done
  • Collaborate with internal groups such as POS Dispatch, POS Helpdesk, and POS System

Requirements:

  • Bachelor's degree in Computer Science or related field
  • Excellent analytical, communication, and organizational skills
  • Knowledgeable in basic troubleshooting of point devices
  • Good phone etiquette and customer service skills


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