Business Analyst
hace 7 horas
Company Overview
Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. The company utilizes the latest technology and the Internet of Things to develop integrated and innovative service solutions in various areas, including Mobility, Monitoring, and Customer Experience.
Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology.
Job Description
The Business Analyst - Accounts Receivable Specialist will play a crucial role in supporting the Invoice to Cash end-to-end process in the Business Service Center.
Daily Tasks
Research and reconcile overdue accounts/invoices.
Maintain accurate records of past due accounts and collection efforts.
Process and send statements.
Maintain customer files.
Perform customer portfolio auditing functions accurately and meet audit deadlines.
Handle customer communication for the business unit.
Follow up on payment on accounts and customer deductions, resolve short pays, debit memos, and unused credits with customers.
Work to understand the processes and activities required in the invoice to cash process/deduction through training, skill acquisition, and continuous improvement.
Manage low-risk portfolios.
Research and generate solutions, communicate process improvement ideas.
Collaborate with colleagues, participate in team meetings, and use team-based methods and tools.
Participate in at least two Continuous Improvement Processes (CIP) and propose innovation ideas within the AR Area.
Adhere to best practices and processes defined by the company, working with high standards of quality.
Participate in status meetings and attend internal training.
Required Skills and Qualifications
Student in accounting or a related field.
Knowledge of computer skills, including MS Office (Excel) and Adobe Reader.
Desired but not required experience with SAP, banking portals, and other ERP systems.
English level B2+ or C1.
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