Quality Assurance Specialist

hace 7 días


San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

We are the Straumann Group, a leading innovator in esthetic dentistry and tooth replacement solutions. As a Quality Assurance Specialist, you will play a vital role in ensuring that our products meet the highest standards of quality.

The position is based in Heredia, Costa Rica, and reports directly to the DPS Operations Manager. Your primary responsibility will be to provide quality expertise on ClearCorrect DPS quality control, process improvements, guidance on product/process failure analysis, and customer complaint resolutions.

You will establish key quality metrics, develop collection, analysis, and reporting systems, which promote timely communication and corrective action. Additionally, you will evaluate and cross-match data to ensure treatment set-ups are of optimum quality and ready to be processed.

Your other duties may include conducting QAs and/or managers product Quality review/training meetings, updating quality standards, regulations/protocols, and quality issues, implementing protocols and coordinating testing sessions with head office, and working with Manufacturing, Engineering, Maintenance, and other functions on process improvement activities.

To succeed in this role, you will require a minimum Bachelor's degree in a relevant field, 2 years of experience in Digital Orthodontic treatment planning, ability to research and come up with creative, compliant solutions for quality challenges, good knowledge of basic computer operations and Microsoft Office tools, and effective communication skills.



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