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We are seeking a highly skilled Quality Assurance Specialist to join our team at Experian. As a Quality Assurance Specialist, you will be responsible for ensuring the quality and reliability of our support services.
Key Responsibilities:- Support Evaluation: Review implementation and support services provided by Implementation teams, ensuring adherence to established protocols and standards.
- Ticket Tracking Systems: Respond to internal and external requests at multiple support ticket tracking systems at SLA required.
- Analytical Capabilities: Assess logical expressions, configuration settings, and data integrations involved with product implementations.
- Experience with quality assurance or automated testing.
- Familiarity with Boolean logical expressions and flowchart logic.
- Ability to maintain detailed records of compliance reviews and QA testing results.
