Global Performance Strategist
hace 6 días
About JLL
We are a leading professional services and investment management firm specializing in real estate. Our operations span over 80 countries, with a workforce of over 91,000 individuals worldwide who help real estate owners, occupiers, and investors achieve their business ambitions.
As a global Fortune 500 company, we have an inherent responsibility to drive sustainability and corporate social responsibility. Our purpose is to shape the future of real estate for a better world.
We leverage advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, people, and communities.
Our Core Values
We value teamwork, ethics, and excellence in everything we do. We are honored to be recognized with awards for our success by globally and locally recognized organizations.
A diverse and inclusive culture where everyone feels welcomed, valued, and empowered to achieve their full potential is essential to who we are today and where we're headed in the future.
We believe unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
The Job
The Global Performance Lead is responsible for developing and executing the performance management strategy for the JLL-at-Amazon GREF account. This role requires leadership and expertise to exceed performance goals, specifically in reference to KPIs and team productivity.
This position touches multiple aspects of account service delivery and client relationships, making it critical to the success of the JLL-at-GREF account team.
Job Responsibilities
- Deep understanding of contract key performance indicators and reporting requirements and client expectations.
- Translate client business objectives into an information management and business intelligence strategy for each service line, integrated and consistent at the JLL-at-GREF account management level.
- Promote and enable the import and export of best practices to and from JLL and link the account to emerging practices.
- Act as Program Manager for performance initiatives for the JLL-at-GREF account.
- Identify savings, performance, and improvement opportunities.
- Regular reporting and updates to clients and leadership teams, ensuring full understanding of progress, direction, and expected results at all times.
- Perform any other duties and tasks assigned.
Knowledge, Skills & Abilities
To be successful in this role, you will need:
- Bachelor's degree or equivalent work experience required.
- Six Sigma Green Belt certification a plus.
- Related experience advantageous.
Years of Relevant Experience
5 years relevant work experience.
Skills and Knowledge
- Excellent communication and presentation skills (verbal and written).
- Strong analytical skills with a track record of identifying potential issues proactively and formulating solutions and contingency plans.
- Process Management experience or demonstrated skills -Results driven - the ability to analyze, act, and implement to ensure we achieve desired results.
- Strong leadership, organizational, and execution skills.
- Client relationship management.
- Must be highly credible in front of senior executive-level client personnel.
- Represents ideas effectively with strong persuading and influencing skills and powerfully communicates the value of our successes.
- Team-building.
- Key stakeholder and collaborators are geographically dispersed.
- Getting results from ad-hoc groups of disparate people is critical.
- Flexibility.
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